Unable to receive mail from webmail.mydomain.com

[RickFriedman]

Well, the subject says it all. For the last two days or so, I have been unable to use my email client to receive mail from webmail.pcmdsolutions.com. I CAN get my mail through the web by going to webmail.pcmdsolutions.com. Trying to get it through popmail however is suddenly not working. When I try to get it with my email client I get the following error:

Could not connect to host webmail.pcmdsolutions.com

Nothing has changed in the setup of the account in my email client. The username & password are correct. The port number is still 110.

Anyone have any ideas??

Rick

[Evilsprouts]

Yeah i get the same problem.

[admin]

Please be sure to use mail.<yourdomain>

Webmail.yourdomain.com is not the proper server to use for POP mail.  (This will work if your domain is hosted on the Plesk server, but is pointed to a completely different server if you are using the LVCS.NET mail services)

The Plesk server has been restarted.

Thank you,
FreePgs.com Admin

[RickFriedman]

My mail is on the Plesk server. Since you restarted the Plesk server, I'm able to receive popmail from webmail.<mydomain>.

However, I thought I'd try mail.<mydomain> as well. Sure enough, it works also. So, I guess I'll keep it as mail.<mydomain>.

Thanks,
Rick