News:

The "Support Requests" forum is now viewable by guests.

Main Menu

Unable to receive mail from webmail.mydomain.com

Started by RickFriedman, December 24, 2005, 02:57:46 PM

Previous topic - Next topic

RickFriedman

Well, the subject says it all. For the last two days or so, I have been unable to use my email client to receive mail from webmail.pcmdsolutions.com. I CAN get my mail through the web by going to webmail.pcmdsolutions.com. Trying to get it through popmail however is suddenly not working. When I try to get it with my email client I get the following error:

Could not connect to host webmail.pcmdsolutions.com

Nothing has changed in the setup of the account in my email client. The username & password are correct. The port number is still 110.

Anyone have any ideas??

Rick

Evilsprouts


admin

Please be sure to use mail.<yourdomain>

Webmail.yourdomain.com is not the proper server to use for POP mail.  (This will work if your domain is hosted on the Plesk server, but is pointed to a completely different server if you are using the LVCS.NET mail services)

The Plesk server has been restarted.

Thank you,
FreePgs.com Admin

RickFriedman

My mail is on the Plesk server. Since you restarted the Plesk server, I'm able to receive popmail from webmail.<mydomain>.

However, I thought I'd try mail.<mydomain> as well. Sure enough, it works also. So, I guess I'll keep it as mail.<mydomain>.

Thanks,
Rick