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FreePgs Related => Support Requests => Topic started by: computerman on January 06, 2006, 06:36:42 PM

Title: 2 site don't work
Post by: computerman on January 06, 2006, 06:36:42 PM
My 2 site don't work:

www.freepgs.com/computerman/
www.freepgs.com/forumidi/
Title: Re: 2 site don't work
Post by: computerman on January 06, 2006, 08:40:17 PM
In this moment ok!
Title: Re: 2 site don't work
Post by: x on January 06, 2006, 08:59:47 PM
i did notice that the whole freepgs server was offline for at least a few minutes yesterday. maybe same thing happened today
Title: Re: 2 site don't work
Post by: brainiac744 on January 06, 2006, 09:56:51 PM
I've noticed the same thing happen for about the past 3 or 4 days, but it only went down for 5 or 10 minutes max, so I wasn't too concerned about it.
Title: Re: 2 site don't work
Post by: x on January 09, 2006, 09:10:36 PM
if anyone is trying to find the cause of this stuff. the same thing is happening right now.
Title: Re: 2 site don't work
Post by: GP™ on January 09, 2006, 09:50:36 PM
Its just a system reboot from what I understand.
Also the way we have designed our services the services should never be down for more than 25 mins,
we have something inplace to reboot the server in the event such a downtime should happen
Title: Re: 2 site don't work
Post by: computerman on January 10, 2006, 05:36:40 PM
In this moment...sites down :(
Title: Re: 2 site don't work
Post by: computerman on January 10, 2006, 06:28:15 PM
now are up!
Title: Re: 2 site don't work
Post by: x on January 10, 2006, 09:33:46 PM
do we know the reasons for these reboots yet?
Title: Re: 2 site don't work
Post by: webzone (archived) on January 11, 2006, 02:19:29 AM
If I well remember, the servers are automatically rebooted following a defined schedule so that if a process (databases, FTP, HTTP) crashes or freezes, it will get fixed by the reboot.

The HTTP server also needs to restart to apply any changes in the Account Settings and new domains (probably only a graceful HTTPd restart, but still it is visible for a fraction of a second).
Title: Re: 2 site don't work
Post by: admin on January 11, 2006, 04:09:47 AM
The reboots the other day were for kernel updates.

Please keep in mind the httpd needs to be restarted for any account change (including scripting).  Graceful restarts are not supported because we use piped logs (for the realtime bandwidth monitor) [A bug in apache causes these processes to hang upon graceful restarts]

If the sites are staying down more than 15-20 seconds, there is a problem with the configuration file or it is being interrupted when running.  There could also be times when all http connection slots are being used.

Thank you,
FreePgs.com Admin