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ALL ARE DOWN FOR 20HRS MORE??

Started by raymond, November 29, 2009, 03:55:30 AM

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raymond

hi
plesk4.lvcs.net
plsk5.lvcs.net
plsk6.lvcs.net
ALL ARE DOWN FOR 20HRS MORE, can anyone help to look into the matter? thx a lot

vt100

for the past two weeks it was get going up and down again and again and now it has been down for more than 24hrs

Can anyone help ???????

raymond

i sent more than email to lvcs, they just said

Before we can give out any information on the account, we will need to verify the 4 digit Support PIN on the account.

but we dont have the 4 digit, and we cant login via
https://plesk.lvcs.net:8443/login.php3

https://plesk4.lvcs.net:8443/
is the only way to login, but down...

no  4 digit Support PIN no support, eve i provide all my detail, account name, custom id, email address, paypal receipt....
it is completely HOPELESS, admin of freepgs, please help us.


raymond

We are unexistance from lvcs, even the server record show we are on plsk5.lvcs.net/plsk6.lvcs.net
http://www.sitedossier.com/nameserver/plsk6.lvcs.net
today is 1st Apr??
I just want assistance, but

QuoteDear Sir/Madam,

Thank you for contacting Online Support. Unfortunately none of the information provided matches what is on file and validates your account. Please use the previously provide steps to view/modify your PIN number so that we may validate the account and further assist you. I apologize for any inconvenience or confusion this may have caused.


Please let us know if we can assist you in any way.

Regards,
Kim P.
Online Support


My dear friends(other plesk4 users), please tell me if u can solve the problem, we have to help each other??

vt100

I am also on plesk4, I have also sent lvcs an email, let see what response I get

admin

You are not LVCS.NET customers unless you pay monthly fees for hosting services.  You are FreePgs customers paying $3 per year.

I was out of town and one of the problem sites were enabled again on the server.  The problem site has been disabled.

Thank you,
FreePgs.com Admin

vt100


raymond

admin, thank you very much!!
you are so great!