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Author Topic: Can't Access FTP  (Read 9399 times)
rbusy
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« on: March 27, 2008, 04:02:06 AM »

I have finally got the domain created confirmation email but now I'm having difficulty accessing my FTP account using CuteFtp Pro to upload files to newly added domain @
http://rbizzy.plesk.freepgs.com/. My Ftp client keeps saying check username or password.  I have doubled checked everything and the password is correct. 

I have enabled secondary Ftp gave it a password different from my main account login yet it won't let me in.  I've tried the following Ftp links below

plesk.lvcs.net
plesk3.lvcs.net
plesk4.lvcs.net

Neither one works, whats could be the problem?
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markjay
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« Reply #1 on: March 27, 2008, 05:06:27 AM »

It means you haven't set your ftp account password, its different from your account password or maybe you mistyped it.

Go to "Your Domain" then choose "Setup" under Hosting. Then change your FTP under "Account Preferences".
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« Reply #1 on: March 27, 2008, 05:06:27 AM »

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rbusy
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« Reply #2 on: March 27, 2008, 01:06:28 PM »

I've done the above three times still doesn't work
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brainiac744
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« Reply #3 on: March 27, 2008, 01:27:27 PM »

Quote
I have enabled secondary Ftp

What do you mean that you've enabled it. You've enabled it in the Options panel on freepgs?

You need to be setting up your FTP stuff in the plesk control panel (plesk.lvcs.net - or plesk3 or plesk4)
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« Reply #3 on: March 27, 2008, 01:27:27 PM »

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acidbath
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« Reply #4 on: March 27, 2008, 01:29:00 PM »

you can't connect to plesk.lvcs.net or any others plesk*.lvcs.net...

the ftps are either 68.178.194.153 for plesk or 68.178.206.47  for plesk3
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brainiac744
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« Reply #5 on: March 27, 2008, 03:05:42 PM »

you can't connect to plesk.lvcs.net or any others plesk*.lvcs.net...

the ftps are either 68.178.194.153 for plesk or 68.178.206.47  for plesk3

You can DEFINITELY connect to plesk*.lvcs.net because I'm doing it right now...
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admin
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« Reply #6 on: March 28, 2008, 12:09:46 AM »

If you cannot connect to the Plesk interface, you are most lkely behind a network that uses a basic proxy server and/or blocks ports other than 80 and 443.

We have an SSLProxy service setup to redirect the interface pages if you are one of these users

https://plesk.lvcs.net/
https://plesk3.lvcs.net/
https://plesk4.lvcs.net/

(You will need to click the appropriate link (based on which server your account is on))

Remember, all Plesk panel URLs start with HTTPS not HTTP

Thank you,
FreePgs.com Admin
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