Site down

[nsac]

Not one of the domains hosted off of my Plesk account is functioning. I get a  I cannot load the login page for Plesk either. What's going on here? I've had a very good experience with you guys thus far, and this is somewhat disheartening.

[passtheword]

Not one of the domains hosted off of my Plesk account is functioning. I get a  I cannot load the login page for Plesk either. What's going on here? I've had a very good experience with you guys thus far, and this is somewhat disheartening.

My domains are down also. I migrated over to plesk about 4 days ago, and I've been getting two or three outages per day, usually for an hour or two at a time. I'm hoping it's just the chaos resulting from the switchover to plesk and it's not what we're going to be experiencing on a regular basis.

[n9ne]

Well i've been on the plesk server for a long time now and this is the first time really since then that my site has been down for this long. Its a TAD annoying to put it lightly.... apparently its been like this all damn day..

[Julian]

We are currently working on the issue. The downtime is due to some of the migrated FreePgs user's who are using fsockopen on the Plesk server. fsockopen will be disabled to prevent future down times due to this issue.

- Julian
FreePgs.com

[nsac]

Thank you for your prompt reply.

[n9ne]

Still experiencing downtime... i hate to be annoying but is there any chance of this being sorted out soon?

[Scorpion Illuminati]

I am experiencing problems trying to access the plesk and am getting 404 errors. Additionally my site is no longer loading and am getting "DNS Error - Server cannot be found" when trying to access my site. Please help.

Sincerely,

Open Source Pong

[nsac]

Still down here too. If possible, could we have an update on what has happened?

Thanks.

[possum]

I am experiencing problems trying to access the plesk and am getting 404 errors. Additionally my site is no longer loading and am getting "DNS Error - Server cannot be found" when trying to access my site. Please help.

http://www.checkdns.net/quickcheckdomainf.aspx

  Found NS record: PLSK2.LVCS.net[68.178.225.141], was resolved to IP address by g.gtld-servers.net 
  Found NS record: PLSK1.LVCS.net[68.178.225.59], was resolved to IP address by ns01.backupdns.com 
  Domain has 2 DNS server(s) 

CheckDNS.NET is verifying if NS are alive
  Error fetching SOA from PLSK2.LVCS.net [68.178.225.141], request timed out. Probably DNS server is offline. 
  Error fetching SOA from PLSK1.LVCS.net [68.178.225.59], request timed out. Probably DNS server is offline. 
  0 server(s) are alive 
  No DNS servers alive, tests stopped

plesk server and nameservers PLSK1.LVCS.net / PLSK2.LVCS.net its offline (same probeem as yesterday)

[possum]

C:\Documents and Settings\->tracert 68.178.206.47

Tracing route to ip-68-178-206-47.ip.secureserver.net [68.178.206.47]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  xxxxxxx
  2    10 ms     9 ms     9 ms  xxxxxxx
  3    14 ms    15 ms    14 ms  xxxxxxx []

  4    15 ms    21 ms    22 ms  xxxxxxxx []
  5    14 ms    14 ms    14 ms  k701.pni-xs4all.ams1.nl.above.net [62.93.194.145
]
  6     *        *        *     Request timed out.
  7    95 ms    95 ms    94 ms  so-0-1-0.mpr2.dca2.us.above.net [64.125.27.165]

  8   121 ms   121 ms   121 ms  so-1-0-0.mpr3.iah1.us.above.net [64.125.28.50]
  9   144 ms   143 ms   145 ms  64.125.25.5
10   144 ms   144 ms   143 ms  available.above.net [64.124.147.30]
11   146 ms   146 ms   146 ms  ip-208-109-112-137.ip.secureserver.net [208.109.
112.137]
12   145 ms   144 ms   144 ms  ip-208-109-112-161.ip.secureserver.net [208.109.
112.161]
13   145 ms   144 ms   144 ms  ip-216-69-188-18.ip.secureserver.net [216.69.188
.18]
14   145 ms   144 ms   145 ms  ip-68-178-206-47.ip.secureserver.net [68.178.206
.47]

Trace complete.

[Ben]

These problems are due to migrating FreePgs users over to Plesk.
The Plesk server was less restricted, and is currently less secure as well. Users are causing problems with scripts they are adding.

The problems are being worked on, and a second Plesk server should be coming online in the next few days. Hopefully the problems will all be resolved by then.

Thank you,
FreePgs.com "Ben"

[Julian]

Please use this forum topic for reporting Plesk downtime: http://forum.freepgs.com/index.php?topic=1032

Thank you.

- Julian
FreePgs.com