Account Suspended

[Scorpion Illuminati]

My account was suspended and i don't know why. I looked to see if any files that should be in space were there and i't seems i had no files, so hosting illegal files wasn't it. I paid for my account for 10 years so that isn't it. Could an admin please tell me what i did wrong so i can fix it? I am on plesk 2 and my plesk username is mbecerra.

Sincerely,

Hyperscan Pong

[admin]

Please provide at least your account username.

Be sure you are logging in using the correct server URL.  If you migrated your account from the old server, you will not be able to login to the old server any longer, you will need to login to the new server.

Please try logging in at one of the following

https://plesk3.lvcs.net:8443/
https://plesk4.lvcs.net:8443/
https://plesk5.lvcs.net:8443/

Thank you,
FreePgs.com Admin

[Scorpion Illuminati]

When i tried to login to plesk 3 i get the error message:

ERROR: Your account was susspended.

All the other servers give me the login not found error message. I have edited in my plesk account user in the first post. My account username is mbecerra and my domain was http://hyperbrew.freepgs.com. Can an admin please look into this?

Sincerely,

Cell Wall Rebound

EDIT: I was able to access my files through http://filemanager3.freepgs.com/index.php but, still don't have access to plesk. I deleted all of the files on the server in case my account was suspended because of a hacking attempt.

[Scorpion Illuminati]

Sorry to double post, but when i said "hacking attempt" in my edit above, i mean't someone used my account to hack into the server and compromise the server not that i hacked into the server myself, sorry for the confusion. The reason i'm saying this is because the topic above me states "Server Was Hacked" and an admin has confirmed it. Again i haven't done anything wrong and my account is still suspended. My plesk username is mbecerra and i'm on plesk 3 with domain http://hyperbrew.freepgs.com. The only files there were an installation of phpbb3. Can an admin please look into this?

Sincerely,

Cell Wall Rebound

[admin]

Your account was on Plesk2.  We sent notification more than 30 days ago stating that your account had to be migrated.  You did not migrate your account in time.

I will update the expiration date on the Plesk3 account so you can use that one.  The payment was applied to the Plesk2 account.  (The only reason you had multiple accounts was the you requested to use the Plesk3 server at one time, but never migrated your sites over to it or that you continued to use the Plesk2 server.

[admin]

Your account on Plesk3 has been updated.  You will need to recreate any sites and upload the files.

[admin]

Your original account has been migrated to Plesk5.  You can login using https://plesk5.lvcs.net:8443/

I will merge your two accounts from the different servers into this account.

There were no files on the Plesk2 server, only the hacked index.html file.  You will need to upload any and all files to your account.

I will suspend the account on Plesk3 to avoid confusion.  You should now only log into Plesk5 using the URL above.