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#71
Support Requests / New cPanel Server
Last post by admin - May 20, 2015, 12:53:35 PMWe are working on a new cPanel server for the Los Angeles region. It should be ready later this week.
Hopefully the previous provider can bring the Plesk server up long enough for us to migrate data.
Hopefully the previous provider can bring the Plesk server up long enough for us to migrate data.
#72
Support Requests / Re: LAX Server Problems
Last post by admin - May 20, 2015, 12:24:59 PMWe are still working with the provider to get LAX back up. They created a blank new VPS for us on a different node, but somehow wiped the original one out or it is not running. Since they did this swap we don't have console access to the original one, so we can't confirm what is going on.
#73
Support Requests / LAX Server Problems
Last post by admin - May 20, 2015, 02:09:41 AMThe provider we use for the LAX server is having trouble with the host node. They are forcing us to recreate another VM on a different node without letting us move the storage over.
After a few attempts at getting another one created, they appear to have taken down the running LAX server again.
Hopefully they are able to bring it back online so we can do a proper migration from the old VM. This provider is getting on my last nerve.
After a few attempts at getting another one created, they appear to have taken down the running LAX server again.
Hopefully they are able to bring it back online so we can do a proper migration from the old VM. This provider is getting on my last nerve.
#74
Support Requests / Re: Service Shutdown
Last post by Scorpion Illuminati - May 17, 2015, 02:14:16 AMQuote from: admin on May 12, 2015, 09:00:59 PMI don't understand, why are you shutting down? Last i heard you were switching providers in some areas due to some people hacking into other peoples account and using the hacked account to spam. Freepgs is a great service and today is a sad day to see it get shutdown.
We are no longer accepting new clients into the FreePgs service.
All future plans for setting up new servers have been cancelled.
Existing accounts will not be removed at this time, but further discussion will need to take place to determine how this will continue.
Sincerely,
Developer
#75
Support Requests / Re: Service Shutdown
Last post by admin - May 12, 2015, 09:29:24 PMServer Shutdown Notice:
west1.lvcs.net
If you are on this very old and outdated test server we created to test the use of the DirectAdmin panel (as a replacement to Plesk), it will be shut down in the near future. We didn't get great feedback, so the signup choice was discontinued, but a few clients still remain on that system.
This server will be shutting down within the next 2 months. Please make arrangements to move your content to one of our other servers.
west1.lvcs.net
If you are on this very old and outdated test server we created to test the use of the DirectAdmin panel (as a replacement to Plesk), it will be shut down in the near future. We didn't get great feedback, so the signup choice was discontinued, but a few clients still remain on that system.
This server will be shutting down within the next 2 months. Please make arrangements to move your content to one of our other servers.
#76
Support Requests / Service Shutdown
Last post by admin - May 12, 2015, 09:00:59 PMWe are no longer accepting new clients into the FreePgs service.
All future plans for setting up new servers have been cancelled.
Existing accounts will not be removed at this time, but further discussion will need to take place to determine how this will continue.
All future plans for setting up new servers have been cancelled.
Existing accounts will not be removed at this time, but further discussion will need to take place to determine how this will continue.
#77
Support Requests / New Servers
Last post by admin - March 18, 2015, 02:24:55 AMWe are going to start work on replacing all Plesk servers with cPanel/CloudLinux servers in an effort to standardize our offering and provide greater performance.
We will likely start with our EU region clients since the provider we are using has had a few problems over the past week.
Old Setup:
Plesk 11.5 over CentOS 6.6
New Setup:
cPanel (Latest) over CloudLinux
Benefits:
-We can limit the amount of memory, CPU, disk I/O on a per-client basis, which will keep your site running fast (by keeping abusers or hacked sites from using all of the available resources).
-Better functionality of PHP version selector, this setup lets you pick the modules you wish to enable/disable on a per-account basis!
-Alternative PHP versions are also correct when you SSH or run via cron, unlike the way it works with Plesk (you simply call it via "php" and you will get the correct version your site uses).
-Ability to limit outbound emails per account instead of having to disable email functions after we get blacklisted.
-Ability to select from more PHP versions than we can offer on Plesk, 5.1, 5.2, 5.3, 5.4, 5.5, 5.6 for example.
-Automated system updates including PHP version updates (about 1 week delayed) without manual intervention from us.
These functions are already available on our NYC server. If this is your closest server, you might want to request migration and see if it offers any benefits for your site.
We will likely start with our EU region clients since the provider we are using has had a few problems over the past week.
Old Setup:
Plesk 11.5 over CentOS 6.6
New Setup:
cPanel (Latest) over CloudLinux
Benefits:
-We can limit the amount of memory, CPU, disk I/O on a per-client basis, which will keep your site running fast (by keeping abusers or hacked sites from using all of the available resources).
-Better functionality of PHP version selector, this setup lets you pick the modules you wish to enable/disable on a per-account basis!
-Alternative PHP versions are also correct when you SSH or run via cron, unlike the way it works with Plesk (you simply call it via "php" and you will get the correct version your site uses).
-Ability to limit outbound emails per account instead of having to disable email functions after we get blacklisted.
-Ability to select from more PHP versions than we can offer on Plesk, 5.1, 5.2, 5.3, 5.4, 5.5, 5.6 for example.
-Automated system updates including PHP version updates (about 1 week delayed) without manual intervention from us.
These functions are already available on our NYC server. If this is your closest server, you might want to request migration and see if it offers any benefits for your site.
#78
Support Requests / PHP 5.2.17 and 5.3.29 removed ...
Last post by admin - December 14, 2014, 05:58:27 AMPHP 5.2.17 and 5.3.29 have now been removed from Plesk. 5.3.3 is still available using "Apache Module" as that is the patched OS vendor version.
If you were using 5.2.17 or 5.3.29 you have automatically been switched to 5.4.35.
We are no longer able to maintain these PHP versions on our Plesk servers. We can continue to offer these versions along with a few others on our NYC cPanel server due to the additional isolation and protection available on that platform.
If you were using 5.2.17 or 5.3.29 you have automatically been switched to 5.4.35.
We are no longer able to maintain these PHP versions on our Plesk servers. We can continue to offer these versions along with a few others on our NYC cPanel server due to the additional isolation and protection available on that platform.
#79
Support Requests / Re: More Problems
Last post by admin - December 13, 2014, 03:36:30 PMWe don't plan on stopping services in 2015. If anything, we may need to move to different providers in some areas.
#80
Support Requests / Re: More Problems
Last post by jazzyman - December 12, 2014, 11:06:35 PMQuote from: admin on October 17, 2014, 08:54:16 PM
We are facing more and more problems with spam, exploited sites, phishing emails, emails contain viruses, constantly being blacklisted, etc.
We will no longer be able to provide this service due to all of these constant issues.
Starting next year, we will be forced to scale back operations. We will be going through payments to determine the number of accounts paid beyond the end of this year to be sure we continue offering service to those accounts or process a refund.
Does this mean that the freepgs services are to stop in 2015? If so, perhaps an official notification should be sent out to the website administrators so that alternative provisions can be arranged if needs be?