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#51
Support Requests / New West US cPanel Server now ...
Last post by admin - April 17, 2016, 10:11:12 PMcPanel/CloudLinux in Los Angeles
MySQL 5.6, PHP 5.4, 5.5, 5.6, 7.0, Apache 2.4
If you are currently on WEST or LAX2 and are interested in transferring to this server, please let us know.
MySQL 5.6, PHP 5.4, 5.5, 5.6, 7.0, Apache 2.4
If you are currently on WEST or LAX2 and are interested in transferring to this server, please let us know.
#52
Support Requests / LAX2 Finally repaired
Last post by admin - April 16, 2016, 09:05:43 PMThe LAX2 Plesk server has finally been repaired.
We will be migrating people off of our Plesk LAX2 server to our LA2 cPanel server in the near future to avoid another problem.
We will be migrating people off of our Plesk LAX2 server to our LA2 cPanel server in the near future to avoid another problem.
#53
Support Requests / Changes in 2016
Last post by admin - January 18, 2016, 04:16:36 AMWe would like to simplify our operation by only offering service on our cPanel severs.
Currently, we offer service on the following panels
cPanel (2 servers) (CloudLinux 6)
DirectAdmin (1 server) (CentOS 5)
Plesk 11.0 (1 server) (CentOS 6)
Plesk 11.5 (2 servers) (CentOS 6)
Plesk 12.0 (1 server) (CentOS 6)
Our new offering would be just cPanel running over CloudLinux, which is what we have on the NYC server today. This same configuration would be mirrored across all sites for consistency.
Our new offering would offer a single set of DNS servers, no matter which server your site is actually on. This will simplify the process when starting service as well as when requesting migration to another server. We will offer 3 or 4 DNS servers that everyone will point to.
We will offer the following locations:
NYC (via NJ or in the city itself)
LAX
AMS or LON for our EU offering
Possibly AU
The Canadian EAST server will be relocated to the NYC or NJ center for better performance for more users. If enough users require a Canadian presence, we may continue to offer the current location, but in order to keep the prices low, we will likely migrate those users over to our NJ location.
Finally, this will be the year that we move everyone over to our WHMCS platform for billing. We will no longer have to deal with manual payments and figuring out what server your site is located on. We will have one WHMCS installation for all FreePgs users.
All of this is being done in an effort to keep our price at the current $10/year.
Currently, we offer service on the following panels
cPanel (2 servers) (CloudLinux 6)
DirectAdmin (1 server) (CentOS 5)
Plesk 11.0 (1 server) (CentOS 6)
Plesk 11.5 (2 servers) (CentOS 6)
Plesk 12.0 (1 server) (CentOS 6)
Our new offering would be just cPanel running over CloudLinux, which is what we have on the NYC server today. This same configuration would be mirrored across all sites for consistency.
Our new offering would offer a single set of DNS servers, no matter which server your site is actually on. This will simplify the process when starting service as well as when requesting migration to another server. We will offer 3 or 4 DNS servers that everyone will point to.
We will offer the following locations:
NYC (via NJ or in the city itself)
LAX
AMS or LON for our EU offering
Possibly AU
The Canadian EAST server will be relocated to the NYC or NJ center for better performance for more users. If enough users require a Canadian presence, we may continue to offer the current location, but in order to keep the prices low, we will likely migrate those users over to our NJ location.
Finally, this will be the year that we move everyone over to our WHMCS platform for billing. We will no longer have to deal with manual payments and figuring out what server your site is located on. We will have one WHMCS installation for all FreePgs users.
All of this is being done in an effort to keep our price at the current $10/year.
#54
Support Requests / Re: Performance Issues - Repor...
Last post by admin - January 13, 2016, 12:28:01 AMWe were being hit pretty hard on the NYC server today.
We have mitigated the attack for the time being.
Please let us know if you have further problems with sites hosted on that server.
We have mitigated the attack for the time being.
Please let us know if you have further problems with sites hosted on that server.
#55
Support Requests / Re: All domains on acct (east ...
Last post by admin - October 20, 2015, 04:18:32 PMPlesk suffered a misconfiguration which caused all configuration files to corrupt.
It took some time, but all of the configuration files have completed the rebuild process and all sites should be back online.
Sorry for the inconvenience this may have caused.
It took some time, but all of the configuration files have completed the rebuild process and all sites should be back online.
Sorry for the inconvenience this may have caused.
#56
Support Requests / All domains on acct (east serv...
Last post by passtheword - October 20, 2015, 03:34:49 PMNone of the domains on my acct are functioning. I am receiving the Web Server Default Page on all of my domains, which include the following text:
Web Server's Default Page
This page is generated by Parallels Plesk Panel, the leading hosting automation software. You see this page because there is no Web site at this address.
You can do the following:
Create domains and set up Web hosting using Parallels Plesk Panel.
I am on the east server. I am still able to login to my acct, however at:
https://east.lvcs.net:8443/login_up.php3
Web Server's Default Page
This page is generated by Parallels Plesk Panel, the leading hosting automation software. You see this page because there is no Web site at this address.
You can do the following:
Create domains and set up Web hosting using Parallels Plesk Panel.
I am on the east server. I am still able to login to my acct, however at:
https://east.lvcs.net:8443/login_up.php3
#57
Support Requests / Re: West Down
Last post by Fr33 - October 17, 2015, 08:59:08 AMAll good. Contacted admin and the server was rebooted. Problem solved. Thank you verfy much 
#58
Support Requests / West Down
Last post by Fr33 - October 16, 2015, 11:42:22 AMhttps://plesk6.lvcs.net:8443/login.php3 or https://west.lvcs.net:8443/ seems to be down for a few hours now any ideas?
#59
Support Requests / Re: Suspected Attack
Last post by Leirosa - August 17, 2015, 08:58:53 PMQuote from: admin on August 17, 2015, 03:43:10 PM
Please send a message to plesk at lvcs dot net with your account username so we can check this out.
You should be able to modify the file via FTP, .htaccess only stops apache from displaying the page.
Please be sure you have changed your database, FTP, and control panel password.
Be sure ALL scripts are up to date. This includes forum, CMS, etc. If you are not using a script, please remove it.
Be sure all scripts are setup correctly with proper permissions, no 777 permissions, etc.
Be sure you are running the latest version of PHP that your script can support, i.e. 5.4 or 5.5
I reverted the file back to the original version once I was able to connect again. I think I won't try editing it again unless I really know what I am doing. Whatever was going on seems to have stopped this morning, but in any case I will send my info in case there's anything that needs to be looked into.
I've been trying to keep up on all this so as not to cause problems on my end, so as far as I know all my scripts should already be up to date, using the latest version of php and such. I've changed all the relevant passwords again to be safe.
#60
Support Requests / Re: Suspected Attack
Last post by admin - August 17, 2015, 03:43:10 PMPlease send a message to plesk at lvcs dot net with your account username so we can check this out.
You should be able to modify the file via FTP, .htaccess only stops apache from displaying the page.
Please be sure you have changed your database, FTP, and control panel password.
Be sure ALL scripts are up to date. This includes forum, CMS, etc. If you are not using a script, please remove it.
Be sure all scripts are setup correctly with proper permissions, no 777 permissions, etc.
Be sure you are running the latest version of PHP that your script can support, i.e. 5.4 or 5.5
You should be able to modify the file via FTP, .htaccess only stops apache from displaying the page.
Please be sure you have changed your database, FTP, and control panel password.
Be sure ALL scripts are up to date. This includes forum, CMS, etc. If you are not using a script, please remove it.
Be sure all scripts are setup correctly with proper permissions, no 777 permissions, etc.
Be sure you are running the latest version of PHP that your script can support, i.e. 5.4 or 5.5