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1  FreePgs Related / Support Requests / Re: Could not connect to the database server. on: June 27, 2006, 12:19:40 AM
Remember that the username/password for the database are independent from the ones you use to login to your account. You also need to create a database before trying to use it.

You can see a list of the databases you created here and, if you had not already done so, you can create a new one here.
2  FreePgs Related / Support Requests / Re: Cannot Delete Files on: June 25, 2006, 04:55:58 PM
If you can't delete them, maybe you changed the permissions of the files (chmod) to a value that denies you access. In the online file manager, such files will have a value under 600 in the "perm" column. You can try to change the permissions again by clicking on that number. Once you have fixed this, you should be able to delete the files.

If it still doesn't work, you can ask the help of the admin through the contact form.

My answer to a similar question asked yesterday. It might help you.
3  FreePgs Related / Support Requests / Re: PLESK - Future reference.. on: June 23, 2006, 05:58:34 PM
As far as I know, you can use the standard FreePgs support system (available when you login at to request help for both servers.
4  FreePgs Related / Support Requests / Re: Blind newbie question on: June 21, 2006, 05:57:59 PM
The server runs Apache 2.0.54 with PHP 5.0.4 and MySQL 4.1.20.

You can always find the latest web server information using the phpinfo(); function (example of the output). The database server info is available through phpMyAdmin.
5  FreePgs Related / Support Requests / Re: Loading Time website on: June 17, 2006, 03:01:43 AM
There are limits set for the use of resources by scripts, at least in PHP (and other languages are not available). A script alone could not slow down the server that much. Instead, I think that there are a few "exceedingly" popular websites hosted here that get so much hits that it brings the server to its knees. My theory is based on the fact that FTP access never slows down (at least for me), even when the websites show slowly.
6  FreePgs Related / Support Requests / Re: Backup my database but how on: June 14, 2006, 01:03:44 PM
You can do that using the Export tool in phpMyAdmin.

You can simply select the databases to backup and check the "save as file" box near the bottom before submitting the form.
7  FreePgs Related / Support Requests / Re: admin please on: June 13, 2006, 07:39:25 PM
Zend Optimizer is installed, but you could have verified that on your own by doing a phpinfo() (example)
8  FreePgs Related / Support Requests / Re: CSS on: April 23, 2006, 07:23:40 PM
This will cause problems with scrolling if the window is too small.
9  FreePgs Related / Support Requests / Re: Nameservers on: April 23, 2006, 05:55:52 PM
I don't know how to set the Email to point to Gmail. Does anyone know how (I'm using GoDaddy)?

If you are using the Plesk nameservers, I believe that you can do it yourself by setting up a catch-all mail forwarder in Plesk.

If you are using the nameservers, you will need to use the contact form to ask the admin to set up the catch-all for you.

If you are using the A records, the changes should be made using the tools provided by GoDaddy.
10  FreePgs Related / Support Requests / Re: Nameservers on: April 22, 2006, 10:56:26 PM
If your domain is on Plesk (ie. if you use to manage your account), then you need to use and as your nameservers.

If your domain is on the main server (ie. if you use to manage your account and for FTP access), then you need to use the nameservers.
11  FreePgs Related / Support Requests / Re: database deletation on: April 20, 2006, 06:25:13 PM
the table is missing from the database

how do i repair the table ?

You can't repair a missing table. You need to restore it from a backup, if you have any.
12  FreePgs Related / Support Requests / Re: admin please help on: April 14, 2006, 07:38:24 PM
It might be a bug in your FTP client, from what I can see.

Could you try another client, like FileZilla (download), and see if it works?
13  FreePgs Related / Support Requests / Re: FTP is NOT working! on: April 13, 2006, 11:58:47 PM
FTP works for me right now. If you are behind a firewall or on a network, make sure you enabled "Passive mode" (also called PASV) in your FTP client.

500 server errors are often caused by invalid .htaccess files.

Edit: Two mistakes. Wow. I must really be tired.
14  FreePgs Related / Support Requests / Re: the php functions that freepgs just blocked on: April 11, 2006, 03:11:36 PM
i was trying to chmod userglobal.php before, but seems to be working on the wrong file.

You need to chmod the files that get changed, not the scripts that make the changes. It is a little difference that often causes trouble.
15  FreePgs Related / Support Requests / Re: the php functions that freepgs just blocked on: April 11, 2006, 06:22:13 AM
chmod the file /bbs/data/bbscache/online.php to 664 instead of 644. You can do that using the online file manager.
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