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1  FreePgs Related / Support Requests / ACTIVE SERVERS on: November 20, 2019, 03:53:24 PM
If you are not on one of these servers, please contact us to migrate you as soon as possible!

EWR cPanel Server --  **BEST CHOICE, NEWEST OS, PHP, and MySQL versions**
EU Plesk Server --
EU2 cPanel Server --

These are the only servers that will be kept beyond December 31, 2019.

Servers being shut down:

LA2 (cPanel)
LAX2 (Plesk)
NYC (cPanel)

Servers that have already been shut down:

WEST (Plesk)

Infrastructure Servers that are not changing at this time


If the demand warrants, we will get another server on the west coast running at some point, but we likely have to consolidate those.  We will attempt to replace EU and EU2 with a newer more robust server in that region.
2  FreePgs Related / Support Requests / Service Shutdown - Migration Required to EWR - No additional cost on: November 19, 2019, 11:32:54 AM
Due to increased costs, we are being forced to shut a large number of the servers down.  We are also facing the issue of oudated control panels and increased license costs on our Plesk servers.

As many of you may know, cPanel increased the licensing cost earlier this year.   The license costs are now more that we collect from you for the entire service being provided.

We will be able to maintain a single cPanel server at our NJ datacenter.  As we will be removing the WHMCS system (due to it costing more than we collected last year), we will go back to manually billing or using PayPal or 2Checkout subscriptions to handle payments.  This will keep our costs down.

The new EWR server is running the latest version of cPanel, supports multiple versions of PHP, and has 16GB of RAM and large amounts of disk space.  We will continue to use our CP1/CP2 DNS cluster for redundancy.

We had a problem with the datacenter hosting the WEST Plesk server, so that server no longer exists.  While we do have another cPanel server in the LA region (LA2.LVCS.NET), it will be EOL within the next six months, so we strongly urge anyone that wishes to continue with our service migrate over to the EWR server as soon as possible.

We will continue to honor your existing pricing plan as long as possible.  There are no plans to increase the cost, but we must consolidate our operation so we can keep things running.

Also, please disregard this message if you have already migrated to another provider.  We are sorry for the intrusion.

Please reply to this message to coordinate the transition to the EWR server or to create a new account if you were on the WEST Plesk server.

Thank you,

FreePgs Legacy
3  FreePgs Related / Support Requests / All Plesk Accounts on: January 03, 2018, 11:01:50 AM
As the Plesk servers get older and older, it appears more and more sites are being compromised.

Remember to keep any scripts you use (such as WordPress, themes, and any plugins) updated.

Please also request to be migrated to our new cPanel platform as soon as possible.  Due to the constant problems we are going to have to move forward with shutting down all Plesk servers in the near future.

We have cPanel servers in the following regions:  NYC (East-US), LA2 (West-US), EU2 (Europe).  We will likely have to add more capacity as we start to migrate accounts, so be sure the site is in the most logical location for your visitors (compared to just where it was created originally).
4  FreePgs Related / Support Requests / New SSL Certificates on: October 23, 2017, 11:46:04 AM
The SSL Certificates have been renewed and installed for the following Plesk servers:  EAST, EU, WEST.
5  FreePgs Related / Support Requests / LAX2 Shutdown on: August 09, 2017, 12:28:09 PM
We will be shutting down the Plesk server LAX2.

If you are still using this server, please request migration to LA2 (if you need a site in the same region).
6  FreePgs Related / Support Requests / Re: Signups Disabled on: July 28, 2017, 05:40:46 PM
-Allowing the existing customers to stay on the system as long as they desire, but this will require us to finally get rid of all of the extra Plesk servers to bring our costs down.

I Agree with this option. The service and offerings has gotten better over the years and I personally would like it to stay.

Would a "referral" or "authentication" system work for new sign-ups?
So, this way current customers could invite "trusted" friends that may want to sign-up (2 per year), hopefully that curb fraudulent accounts

Yes, this is something we will consider.  Thank you for the suggestion.
7  FreePgs Related / Support Requests / Signups Disabled on: July 28, 2017, 09:43:05 AM
Unfortunately, we have been forced to disable signups due to an influx of fraudulent accounts being created that are then used for phishing websites, spam, etc.
This event caused a disruption of service to any client on our NYC server today for about 5 hours.  This server is also where our billing and support system along with this forum are located.

We are evaluating our next steps.  Some options we are considering:

-Shutting down the entire service and refunding the unused portion.
-Keeping signup disabled and servicing the existing customers until their end of term.
-Allowing the existing customers to stay on the system as long as they desire, but this will require us to finally get rid of all of the extra Plesk servers to bring our costs down.

Please feel free to post any suggestions on this thread.

Thank you.
8  FreePgs Related / Support Requests / Service Discontinuation on: April 28, 2017, 01:02:04 PM
Unfortunately, due to the number of users that have failed to keep their scripts up to date and/or their credentials secure, we are forced to start shutting down this service.  We can continue all cPanel operations as there are more safeguards in place, however, users will still need to keep their scripts updated.
9  FreePgs Related / Support Requests / All Old Servers Being Decommissioned on: April 13, 2017, 04:21:44 PM
 OS EOL -- Must migrate
 Old PHP versions
 Phasing out use of Plesk panel
 Hardware problems and phasing out use of Plesk panel

If your account is on one of these servers, please email plesk at lvcs dot net for more information to migrate to one of our new servers.
Please ping the following servers and let us know which of these has the lowest response time.
10  FreePgs Related / Support Requests / Re: All Plesk Servers being Phased Out on: April 13, 2017, 04:13:10 PM
The name service had stopped due to an invalid DNS record Plesk allowed a user to create.

Yes, you really need to migrate to one of our new systems.  Please email plesk at lvcs dot net.

You will want to ping the following servers and determine which one is closest to you.  If you were on the closest server, the new replacement is

Here are all of the available servers:

So what (if anything) do I do if my stuff is on west? Do I need to sign up somewhere or something?

Asking because chrome tells me that the SSL certificate on is now 200+ days past expiry.

And the nameservice on west appears not to be running right now:

sven@ ~
$  nslookup NS1.WEST.LVCS.NET
Non-authoritative answer:


sven@ ~

Pinging [] with 32 bytes of data:
Reply from bytes=32 time=13ms TTL=52
Reply from bytes=32 time=13ms TTL=52
Reply from bytes=32 time=13ms TTL=52

sven@ ~

*** Request to UnKnown timed-out
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.

(I paid for 3 years last time, so I don't get payment emails,
so I might have missed some information somewhere. Probably my fault.
Sorry in advance if that's the case.)
11  FreePgs Related / Support Requests / Re: Wierd Redirect on: February 04, 2017, 01:09:41 AM
This was due to SSL not being setup in cPanel for this domain correctly.  The AutoSSL process was forced which seemed to have enabled the SSL properly for this sub domain in the panel itself.
12  FreePgs Related / Support Requests / Forced Upgrade of Plesk Servers on: January 20, 2017, 09:16:44 PM
Since Plesk has discontinued Plesk updates on version 11.5 and 12.0, we will be forced to update these to at least version 12.5 or to the new Onyx release.

We will have to move a bit faster on migrating away from Plesk if these upgrades do not appear to be successful.
13  FreePgs Related / Support Requests / All Plesk Servers being Phased Out on: December 27, 2016, 08:15:59 AM
We are in the process of phasing out all Plesk servers.

If you are on a Plesk server, we have been sending information about migration to you in reply to your payment.

The following Plesk servers will be decommissioned at some point in 2017:

The following non-Plesk servers will be decommissioned in 2017:

Benefits of the new cPanel servers:
-Centralized billing, support, and account management at
-Nameserver cluster for improved reliability of name resolution for your domains
-Limits to prevent one site from slowing down the entire server
-Newer versions of PHP, MySQL, and Apache to offer your site better performance
-All solid state storage for faster disk access times.

The following Plesk servers are not planned for decommission this year but you still may see improved performance by switching to our new cPanel servers.  If enough people migrate we will shut these down as well:

There will be no change in renewal rate or your expiration date when you switch to our new system.  in most cases, files and databases can be brought over.
14  FreePgs Related / Support Requests / Re: East and West Server will be decommissioned? on: December 11, 2016, 05:32:16 PM
All of the Plesk servers will eventually be shut down.  We will migrate you to one of the cPanel servers.  We have cPanel servers in all of the regions that we have Plesk servers.

We are trying to migrate away from the West server first, but during the renewals we have been announcing the availability of the new cPanel servers.  Some users are pointed to servers that are not the closest choice, so this would be a good time to check the best server for their needs.

All of our cPanel servers use the same DNS settings (cluster) and will use the WHMCS interface for billing and support.  We are able to provide better support and customers will enjoy the single point of entry when asking about their due dates and payments.

These servers are not being shut down in the very near future, but the more we migrate now, the easier it will be.  East is starting to have hardware problems and West is really old and outdated.  You will be able to have an account split between two servers as you do now.  You will manage them in a single place and you will point your domains to a single set of nameservers (CP1.LVCS.NET, CP2.LVCS.NET) after the migration.

If you wish to migrate, please contact plesk at lvcs dot net.
15  FreePgs Related / Support Requests / East Server on: December 05, 2016, 09:13:29 AM
We have begun the process of decommissioning the East server.  When payments are coming in, you will receive a notice that we have newer servers available.

Please ping the following servers just in case the East server is not actually the best server for your location:

These are part of our new cPanel service which will renew at the same rate.  All of these servers are part of the same DNS cluster, so you will use CP1.LVCS.NET and CP2.LVCS.NET for the nameservers when pointing to these servers.

Please email plesk at lvcs dot net for more information or to migrate.
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