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Topics - jazzyman

Support Requests / Annual renewal charge on sub-domains?
December 04, 2013, 12:20:20 PM
My annual renewal is due in the next few weeks and I have received an email reminder.

Previously I just had to just renew my my main account and all of the sub-domains on the account were included.  However, the annual renewal email is indicating that there is now a charge $10 for each sub-domain account.

Is this correct?
Support Requests / annual maintenance fee payment problem
December 12, 2008, 01:00:32 PM
I just completed the annual maintenance payment through the link that you provided on another thread. I used the paypal payment option, but there was no option to enter any of my account information? So I guess you have received the payment and do not know what it's for?

I emailed the paypal email address that the payment was sent to but it's an automated service that seems to be run by another company.

What should I do?
Support Requests / no access for plesk CP
November 22, 2008, 05:42:51 PM
I cannot access the control panel on PLESK2 using Plesk entry point: I get an 'Internet Explorer cannot display the webpage'

Any ideas please? I cannot even put out a support request due to no access  >:(