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Problem solved, thank you!

Hi and thanks for the reply.

As I said, freepgs.com/mysite is NOT my URL. My FreePgs account is actually "mrt". You can check the problem for yourself using freepgs.com/mrt.

Also I have just noticed that I get the "Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request" error if I forbid access to the site's home directory and do not use a trailing slash in the request to the site.

e.g. http://www.freepgs.com/mysite/ shows the custom page, but http://www.freepgs.com/mysite shows the "Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request" error. I'm guessing this has something to do with HTTP 301....

(ps. freepgs.com/mysite isn't actually my URL)

I have my account set up to use /error403.php as the error doc for 403 errors. It works fine for files in my site's home directory, but if a subdirectory is accessed, it shows a standard apache 403 page with "Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. I tried adjusting the permissions of error403.php all the way up to 777 but it had no effect.

What's wrong?