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Support Requests / Re: Didnt pay before account expired
March 07, 2009, 11:22:27 AM
Hi there
I'm in much the same situation with my domain (rguvoice.com). The account has now been renewed, but the holding page is still there. I can't log in to plesk3.lvcs.net:8443 (as before) any more; but logging into "new hosting login" works and I can see that the nameservers are still set to PLSK3.LVCS.NET and PLSK4.LVCS.NET. I can connect by FTP to plesk3.lvcs.net, and all my old files are there. Is there another step I need to do to reactivate the account?
I'm in much the same situation with my domain (rguvoice.com). The account has now been renewed, but the holding page is still there. I can't log in to plesk3.lvcs.net:8443 (as before) any more; but logging into "new hosting login" works and I can see that the nameservers are still set to PLSK3.LVCS.NET and PLSK4.LVCS.NET. I can connect by FTP to plesk3.lvcs.net, and all my old files are there. Is there another step I need to do to reactivate the account?
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