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FreePgs Related => Support Requests => Topic started by: alan543 on January 20, 2006, 04:50:41 PM

Title: Email Down since IP/DNS change
Post by: alan543 on January 20, 2006, 04:50:41 PM
Hi,
I'm not receiving any email either by pop or in webmail since these changes. Do I need to change something??? I'm getting no error messages, no bounce messages are sent to the sender, the mail just vanishes into space.

Help!!!
Title: Re: Email Down since IP/DNS change
Post by: webzone (archived) on January 20, 2006, 08:04:15 PM
I assume you are using Plesk.

These features will only work if you pointed your domain to the plesk nameservers (plsk1.lvcs.net, plsk2.lvcs.net).
Title: Re: Email Down since IP/DNS change
Post by: admin on January 21, 2006, 05:47:06 AM
If you are not pointing to the Plesk nameservers, be sure you have updated the IP address within your DNS records.

[The new IP address is 68.178.168.59]

Either way, please use the Contact Form and provide your domain name and other details.

Thank you,
FreePgs.com Admin