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FreePgs Related => Support Requests => Topic started by: ishbog on October 26, 2005, 10:19:01 PM

Title: got account re-created, now what?
Post by: ishbog on October 26, 2005, 10:19:01 PM
i got it recreated. i set up the domain, and the hosting. im currently uploading my files to httpdocs. ahhh, where do i go to actually see my site? i dont understand this.
Title: Re: got account re-created, now what?
Post by: endlife on October 26, 2005, 10:44:22 PM
Ya, I have the same problem as well :-\

It went to "Fedora Core Test Page" isn't it?
Title: Re: got account re-created, now what?
Post by: admin on October 26, 2005, 10:58:24 PM
Be sure you actually have an index file.

You will see the test page if no index file is present.

(You must have a file called index.html, index.php, etc)

Thank you,
FreePgs.com Admin
Title: Re: got account re-created, now what?
Post by: ishbog on October 27, 2005, 02:07:48 AM
Of COURSE I have an index file. (index.php, as a matter of fact) Does this have to be in the root folder, or with the other files in httpdocs? and, why the heck do we have to put crap in the httpdocs folder?
Title: Re: got account re-created, now what?
Post by: pythonpoole on October 27, 2005, 02:44:55 AM
Make sure yall your files are in the httpdocs folder, don't ask, its just that way.

Also make sure that either

1) You include index.php in the url example domain.com/index.php (plesk does not default to index.php)

2) You create an htaccess file telling plesk to default to index.php so you can simply use domain.com
Title: Re: got account re-created, now what?
Post by: admin on October 27, 2005, 02:52:22 AM
The default configuration DOES include index.php

Be sure you have cleared your browser cache if you are still seeing the old index file.  (If you attempted to view your site before uploading any files)

Be sure you have named the file "index.php" not "Index.php".  This system is case sensitive.

All files must be inside of the "httpdocs" directory.

ishbog,
You must actually point your domain to our IP address or our nameservers.  You currently have your domain forwarded to your FreePgs URL.  Your FreePgs URL does not exist.  You must either modify the nameservers for your domain name or modify the DNS records.

Thank you,
FreePgs.com Admin
Title: Re: got account re-created, now what?
Post by: pythonpoole on October 27, 2005, 03:02:03 AM
That is very strange, because for me if I have an index.php page in folder I need to actually write in the "index.php" in the url address otherwise it just defaults to index.html or if index.html doesn't exist it gives a not found or forbidden error (can't remember which)
Title: Re: got account re-created, now what?
Post by: admin on October 27, 2005, 05:16:47 AM
I have added "index.php" to the global DirectoryIndex configuration directive.

However, if an index.html file exists, it will load.

Thank you,
FreePgs.com Admin
Title: Re: got account re-created, now what?
Post by: pythonpoole on October 27, 2005, 05:58:35 AM
Hmm I just tried again and I still have the same problem.. without an .htaccess file specifically telling it to load index.php, its just ignored and a forbidden error is given (if there is no index.html).
Title: Re: got account re-created, now what?
Post by: admin on October 27, 2005, 07:54:36 AM
This should work after the next httpd restart.

(The changes were made but no restart was performed at the time)

Thank you,
FreePgs.com Admin
Title: Re: got account re-created, now what?
Post by: ishbog on October 27, 2005, 09:09:41 PM
ugh. does the server somehow recognice the domain typed it? because when i just visit http://216.69.169.20/, it comes with default stuff. let me get this straight (i still havnt gone to godaddy to change where it points, no) -- i just put 216.69.169.20 as the url to forward to, and it should work? then shouldnt just going to the IP address work?
Title: Re: got account re-created, now what?
Post by: admin on October 28, 2005, 01:42:27 AM
Yes, all the sites will resolve to this same IP.

When your domain points here, and you type your domain into the browser, your site will be displayed.

Thank you,
FreePgs.com Admin
Title: Re: got account re-created, now what?
Post by: pythonpoole on October 28, 2005, 02:52:49 AM
Thats assuming the plesk server is setup with your domain (i think).. If your domain isn't registered with freepgs I think it will take you to the page you showed us in your post.
Title: Re: got account re-created, now what?
Post by: ishbog on October 28, 2005, 08:00:46 PM
my domain wasnt created w/freepgs. i used godaddy. it will still work?
Title: Re: got account re-created, now what?
Post by: pythonpoole on October 28, 2005, 11:47:38 PM
It doesn't matter where you registered your domain, Just so long as you register it with freepgs... so that freepgs can direct your domain to your account, otherwise your domain name won't know where to go and will default to the plesk page.
Title: Re: got account re-created, now what?
Post by: ishbog on October 29, 2005, 06:21:42 AM
kk, its www.nysteo.com is pointed there. but it still doesnt work. ???
Title: Re: got account re-created, now what?
Post by: pythonpoole on October 29, 2005, 07:37:09 AM
I said it and I'll say it again:
QuoteIt doesn't matter where you registered your domain, Just so long as you also register it with freepgs... so that freepgs can direct your domain to your account, otherwise your domain name won't know where to go and will default to the plesk page.

What this means is, you register it at goaddy (like you have already gone) but then you have to inform the Administrator that you have a domain name, he will then (free of charge) assign your domain to your account, so that nysteo.com will go to the correct page.

If you simply point it at freepgs plesk page and have not set the domain up at the freepgs end, it will simply default to the plesk home page on freepgs.
Title: Re: got account re-created, now what?
Post by: ishbog on October 29, 2005, 08:12:38 AM
i am unable to do so. I set up the domain thru plesk, anyway. but the freepgs one wont let me enter any text in the text box after the www. checkbox. this is in setup domain.
Title: Re: got account re-created, now what?
Post by: pythonpoole on October 29, 2005, 08:16:42 AM
Hmm its proabably best to contact the freepgs admin on this forum using the PM system, he'll be able to set it up for you properly.
Title: Re: got account re-created, now what?
Post by: admin on October 30, 2005, 03:08:37 PM
Your domain is not pointed to our nameservers or your IP address.  Please contact your registrar for assistance with changing your domain to our nameservers.

Your domain must either be pointed to our nameservers or DNS records must be setup to point to our IP address.  This must be done via your registrar.

Thank you,
FreePgs.com Admin
Title: Re: got account re-created, now what?
Post by: ishbog on November 06, 2005, 10:49:15 PM
nameservers set to:

PLSK1.LVCS.NET
PLSK2.LVCS.NET

sooo.... it still comes up with the default plesk page. now when i try to log into the plesk ftp, or the plesk panel, it says my account has been disabled. WTF.
Title: Re: got account re-created, now what?
Post by: admin on November 09, 2005, 05:09:36 PM
Your account has been reactiviated.  Your site should resolve within 15 minutes.

Thank you,
FreePgs.com Admin
Title: Re: got account re-created, now what?
Post by: ishbog on November 10, 2005, 11:08:31 PM
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