We have another server that is better suited to west-coast US users, and should provide better response times for customers in other regions as well.
If you are having performance problems with your site, you may request migration to the new server.
The new server runs Plesk 11.x, PHP 5.3.x, MySQL 5.5.x
If you are located in the eastern US or Europe, this server will probably not give you the response times you are after, but because of the faster hardware, may work better for your needs.
We are accepting a limited number of migrations. If everything continues to run smoothly, we will eventually migrate all users on the aging Plesk4 server over to the new Plesk7.