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FreePgs Related => Support Requests => Topic started by: smoke on January 09, 2011, 07:39:32 AM

Title: Cannot delete 2 folders
Post by: smoke on January 09, 2011, 07:39:32 AM
The script I was using seems to have created files in these folders by owner apache. I can't delete either of these folders now. folders are /ib and /s on my mikejc2004.ath.cx domain. The file manager in plesk returns the same error as ftp saying permission is denied. Account is mikejc2004.ath.cx

Also, where is the folder to delete mail. I have mail form 3-4 years ago that have already been backed up so I don't need them hanging around.

appreciate the help.
Title: Re: Cannot delete 2 folders
Post by: admin on January 09, 2011, 11:38:59 PM
For security reasons, please use the "Help Desk" link within Plesk to request these type of changes to be made.

Thank you,
FreePgs.com Admin
Title: Re: Cannot delete 2 folders
Post by: admin on January 09, 2011, 11:41:44 PM
Mail is stored in a different area, if you want to remove old messages, you can use a mail client (or the web-based mailer).  You can also remove the email account and recreate it (this will remove old mail), if that is what you are trying to do.