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FreePgs Related => Support Requests => Topic started by: Dondavid on May 19, 2010, 08:07:13 PM

Title: Forgotten domain
Post by: Dondavid on May 19, 2010, 08:07:13 PM
Hi everyone,

The question might seem insane but... I used to have an account on the Plesk server, right after the suspension of the Freepgs service. username was 23411: dondavid attached to domain donangelolab.org. I used to host some files out there as a backup. Anyway it had become quite useless as the university I am currently studying provided us a similar service so I did note used the Plesk account anymore and I completely forgot its existence. To be precise it was attached to a mail account used for archiving procedures and whoose password was lost and reset about a year after. Anyway is there a chance the data hosted on that account are still on your servers or is it completely lost?

Best Regards.
Title: Re: Forgotten domain
Post by: admin on May 19, 2010, 11:11:31 PM
We recently purged all of the expired accounts due to a pending server migration.  We no longer have the files for this account on any of the servers.

(If you would have contacted us a month ago, the account files may have still existed, but it is possible that it was cleaned up on an earlier date)
Title: Re: Forgotten domain
Post by: Dondavid on May 28, 2010, 10:10:05 AM
Erf I was almost sure you would say that. Anyway, was still worth asking for it.
Is it still possible to get the account re-activated with the regular fees?
Title: Re: Forgotten domain
Post by: admin on May 28, 2010, 09:54:54 PM
Yes, we can still recreate the account, just email plesk at lvcs dot net.  Be sure to provide  a username/password as well as your original account number (if known).

Payments can be submitted using http://system.freepgs.com/paynow.php

Enter "Plesk6" for the server name as that is where your account will most likely be created.

Thank you,
FreePgs.com Admin
Title: Re: Forgotten domain
Post by: Dondavid on May 29, 2010, 01:56:55 PM
Ok, this is good news. I'll handle that in the following week.
Thanks.