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FreePgs Related => Support Requests => Topic started by: rymoholiko on December 10, 2008, 01:00:38 PM

Title: Email reminder about payment.
Post by: rymoholiko on December 10, 2008, 01:00:38 PM
Hi guys I logged in today and what I saw? I need to make a payment or my account will be permanently deleted. Fine I understand payment. I just don't get why there are no mail reminders. In lcvs menu I've got Expiration date   Unlimited. One guy on forum sayed that he's got an email on 1st december. I searched even spam folder, no mail. Damn I'm lucky that I camed to forum to look "what is happening".

Conclusion? I think many people don't know about payment and they will be very sad on 1st january. Mail remainder would be nice :)
Cheers
Title: Re: Email reminder about payment.
Post by: admin on December 18, 2008, 04:31:43 AM
Not all of the accounts have been updated with an expiration date.  We will advance accounts that have not been notified until the end of January.

Thank you,
FreePgs.com Admin
Title: Re: Email reminder about payment.
Post by: trwoodworks on January 02, 2009, 04:23:38 AM
Anyone else besides me find this to be an outrageous crock?
This has got to be the greatest scam I have seen on the internet!
Advertise hosting as a "onetime fee", then you later on dump all the sites to a new server/system and give people you collected $ from a deadline to transfer or they lose not only information, but actual hosting. THEN when they think all is OK again, surprise them with an email that basically says "We lied, we want more $, pay or we'll renege on our contract with you".
Truly a sad sad situation!!

Quote from: http://system.freepgs.com/plans.php
All plan prices below are one-time payments only.
All plans include Direct Domain (VHost) Support


Edit: best part is if you write a complaint support ticket about it they will mark you "DENY RENEWAL"
Title: Re: Email reminder about payment.
Post by: Daveoh on January 04, 2009, 08:06:43 PM
Quote from: trwoodworks on January 02, 2009, 04:23:38 AM
Anyone else besides me find this to be an outrageous crock?
This has got to be the greatest scam I have seen on the internet!

It's $3, and I think I got my $3 a long time ago.

Chill out.

Though it's nice they didn't delete my account without sending me an email first (only got it today.)
Title: Re: Email reminder about payment.
Post by: twiz on January 05, 2009, 03:34:41 AM
Quote from: trwoodworks on January 02, 2009, 04:23:38 AM
Anyone else besides me find this to be an outrageous crock?
This has got to be the greatest scam I have seen on the internet!
Advertise hosting as a "onetime fee", then you later on dump all the sites to a new server/system and give people you collected $ from a deadline to transfer or they lose not only information, but actual hosting. THEN when they think all is OK again, surprise them with an email that basically says "We lied, we want more $, pay or we'll renege on our contract with you".
Truly a sad sad situation!!
I agree... this sucks.
As Daveoh said, it's only $3... but they STILL advertise the one-time-fee.
And the "one-time" is even BOLDED.
I'm no lawyer, but... sounds like False advertisement + Breach of Contract.
Title: Re: Email reminder about payment.
Post by: admin on January 05, 2009, 03:45:33 AM
Your are under no obligation to continue using this service.  If you do nothing, your service will expire on 31 Jan 2009.

Please review the Terms that you agreed to you when signed up
http://system.freepgs.com/terms.php

It states:
9. We have the right to cancel our service at any time with or without prior notification

We stopped offering service at the end of 2007 and officially shut down as of 31 Mar 2008.
There was a post in May 2008 regarding this upcoming fee change.

Thank you,
FreePgs.com Admin