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FreePgs Related => Support Requests => Topic started by: bonehead on August 11, 2008, 06:50:07 PM

Title: plesk down
Post by: bonehead on August 11, 2008, 06:50:07 PM
what is wrong with the plesk server? its down...
Title: Re: plesk down
Post by: Speedline Z on August 12, 2008, 02:06:23 AM
Also noticing it down... 10 PM Eastern Daylight time

Microsoft Windows Server 2003 Enterprise Edition [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Administrator>ping plesk.lvcs.net

Pinging plesk.lvcs.net [68.178.194.153] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 68.178.194.153:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Title: Re: plesk down
Post by: markjay on August 12, 2008, 05:41:00 AM
plesk.lvcs.net is working for me as of now...
Title: Re: plesk down
Post by: Ben on August 12, 2008, 03:56:34 PM
And down again as of now.
Title: Re: plesk down
Post by: Speedline Z on August 12, 2008, 04:05:59 PM
Quote from: Ben on August 12, 2008, 03:56:34 PM
And down again as of now.
x2
Title: Re: plesk down
Post by: Speedline Z on August 12, 2008, 05:13:28 PM
And now its back up
Title: Re: plesk down
Post by: Ben on August 12, 2008, 06:17:07 PM
Down and up every few minutes. I'll run a tracert and see what that comes up:

TraceRoute to 68.178.194.153 [ip-68-178-194-153.ip.secureserver.net]

Hop (ms) (ms) (ms)  IP Address Host name
1 49 213 221  72.249.0.65 -
2 7 6 10  8.9.232.73 te-3-4.car1.dallas1.level3.net
3 18 33 29  4.68.19.190 vlan89.csw3.dallas1.level3.net
4 31 15 17  4.69.136.129 ae-81-81.ebr1.dallas1.level3.net
5 37 32 30  4.69.133.29 ae-8-8.car1.phoenix1.level3.net
6 35 33 31  4.53.104.2 the-go-dadd.car1.phoenix1.level3.net
7 32 40 34  208.109.112.137 ip-208-109-112-137.ip.secureserver.net
8 36 33 32  216.69.188.14 ip-216-69-188-14.ip.secureserver.net
9 Timed out Timed out Timed out   -
10 Timed out Timed out Timed out   -
11 Timed out Timed out Timed out   -
12 Timed out Timed out Timed out   -

Trace aborted.


Seems to be a local problem, affecting all three Plesk Servers.
Title: Re: plesk down
Post by: bonehead on August 12, 2008, 07:09:37 PM
it seems to be a network issue, i wish someone would fix it :) its driving me nuts lol
Title: Re: plesk down
Post by: Speedline Z on August 13, 2008, 03:04:38 AM
down again... tracrting
QuoteMicrosoft Windows Server 2003 Enterprise Edition [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Administrator>tracert plesk.lvcs.net

Tracing route to plesk.lvcs.net [68.178.194.153] over a maximum of 30 hops:

  1     2 ms     2 ms     2 ms  192.168.1.1
  2    10 ms    10 ms    13 ms  10.2.240.1
  3    18 ms     9 ms    17 ms  68.10.8.53
  4    11 ms     9 ms    11 ms  172.22.48.206
  5    10 ms    11 ms    11 ms  172.22.48.82
  6    10 ms    11 ms    11 ms  172.22.48.33
  7     *      184 ms    30 ms  nrfkdsrj02-ge702.rd.hr.cox.net [68.10.14.13]
  8    22 ms    15 ms    15 ms  ashbbbrj02-so110.r2.as.cox.net [68.1.0.218]
  9    17 ms    14 ms    16 ms  xe-0-0-0.er1.iad10.above.net [64.125.26.233]
10    16 ms    15 ms    16 ms  ge-3-0-0.mpr1.dca2.above.net [64.125.26.237]
11    45 ms    46 ms    64 ms  so-1-0-0.mpr3.iah1.us.above.net [64.125.29.37]
12    77 ms    80 ms    77 ms  xe-1-1-0.mpr4.phx2.us.above.net [64.125.28.73]
13    76 ms    77 ms   116 ms  xe-0-0-0.mpr3.phx2.us.above.net [64.125.27.41]
14   111 ms    84 ms    71 ms  64.124.196.38.allocated.above.net [64.124.196.38]
15    70 ms    72 ms    73 ms  ip-208-109-112-137.ip.secureserver.net [208.109.112.137]
16    70 ms    69 ms    70 ms  ip-216-69-188-14.ip.secureserver.net [216.69.188.14]
17    72 ms    77 ms    69 ms  ip-68-178-194-153.ip.secureserver.net [68.178.194.153]

Trace complete.
Title: Re: plesk down
Post by: Speedline Z on August 13, 2008, 12:36:09 PM
its about 8:30 AM Eastern, and now has been down constantly since 5 AM
Title: Re: plesk down
Post by: markjay on August 14, 2008, 12:46:11 AM
It seems that plesk.lvcs.net is having problems recently, but not my other site hosted on plesk.lvcs.net server, my 2nd site is still running smooth even if the plesk is down.
Title: Re: plesk down
Post by: Ben on August 14, 2008, 04:15:31 AM
Yeah, some kind of server configuration error or something.

All files on HTTP are returning 404 -- Files can still be accessed via FTP..

Plesk is down, HTTP is up (minus not displaying any files) and FTP is up.
Title: Re: plesk down
Post by: Speedline Z on August 14, 2008, 05:10:01 AM
Looks like Plesk has been upgraded....

QuoteUbuntu 8.04 LTS support
Ubuntu 8.04 LTS is now supported by Plesk for Unix/Linux.

About time =P haha
Title: Re: plesk down
Post by: admin on August 15, 2008, 12:14:56 AM
We were updating the version of Plesk, that is why there was a period of "404" errors during one stage of the upgrade process.

Thank you,
FreePgs.com Admin
Title: Re: plesk down
Post by: Speedline Z on August 15, 2008, 03:06:40 AM
down again

Pinging plesk.lvcs.net [68.178.194.153] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 68.178.194.153:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Title: Re: plesk down
Post by: bonehead on August 18, 2008, 08:41:57 PM
network timeouts are getting old, do we have any info when, or if it will be fixed?
Title: Re: plesk down
Post by: Speedline Z on August 18, 2008, 09:04:34 PM
Its a DOS attack, and not that anything is broken.
Title: Re: plesk down
Post by: bonehead on August 25, 2008, 03:22:43 AM
figures cant have anything without someone trying to mess it up.