FreePgs.com Forum

FreePgs Related => Support Requests => Topic started by: alan543 on April 02, 2006, 11:43:33 AM

Title: Plesk Services down??
Post by: alan543 on April 02, 2006, 11:43:33 AM
Hi, any idea when the plesk hosted sites will be back online???

thanks
Title: Re: Plesk Services down??
Post by: Osprey on April 02, 2006, 11:45:29 AM
I'd also like to know, it says "All PLESK services are down" on the home page, but theres no info about why, for how long, anything?

Title: Re: Plesk Services down??
Post by: admin on April 02, 2006, 05:04:11 PM
The provider shut the server down due to content and/or resource usage.  The Plesk server was originally setup as a temporary measure.  This was setup on a virtual dedicated server account and not on a true dedicated server.

As soon as the new server is provisioned (should be done sometime today), we will migrate the sites over to it.  Once this occurs, this forum will be updated with the new IP addresses.  If you are pointing to our nameservers, no changes will be necessary.

If you are using the Plesk system and are not using Perl or mail accounts, you can request to have your domain moved back to the FreePgs system to avoid these kind of problems.

Unfortunately, we may not be able to allow the use of Proxy scripts on the new server.  Those scripts hog cpu cycles and is most likely the reason for the disconnect.

Thank you,
FreePgs.com Admin
Title: Re: Plesk Services down??
Post by: opmail on April 02, 2006, 09:41:09 PM
Is there any news on when Plesk will be restored???
Title: Re: Plesk Services down??
Post by: admin on April 02, 2006, 10:11:26 PM
We are still waiting for the new server to be provisioned.

Once the new server is provisioned and the old server is reactivated, accounts will be migrated.  Hopefully this will be setup by this evening.

Thank you,
FreePgs.com Admin
Title: Re: Plesk Services down??
Post by: Osprey on April 03, 2006, 09:18:41 AM
Are we going to lose all our data all over again?
Title: Re: Plesk Services down??
Post by: niekverw on April 03, 2006, 09:56:36 AM
and what about the mail adresses? I cant receive mail now .. thats the worst :(
Title: Re: Plesk Services down??
Post by: alan543 on April 03, 2006, 10:13:21 AM
It looks like it! I have 6 seperate accounts as well...  :'(
Title: Re: Plesk Services down??
Post by: Osprey on April 03, 2006, 01:00:22 PM
If theres any change of keeping my MYSQL databases please let me know. Thats the most important part for me.
Title: Re: Plesk Services down??
Post by: opmail on April 03, 2006, 01:32:01 PM
Hi there,

Are there any updates, as Plesk Server now appears but I do not seem to have been migrated yet...  :(
www.5tudio.co.uk

Thanks in advance
Title: Re: Plesk Services down??
Post by: opmail on April 03, 2006, 01:37:50 PM
I have just read this  >:(:
http://system.freepgs.com/smf/index.php?topic=1011.0

I this true...??? This will be the second time I will have lost all my data and it feels as if I have had a real battle just to get a working service... Can you please advise us somehow of those accounts that can be resurected...

I have backed up my databases but cannot import them to my other server due to their use of naming converntion for the Username. THis is incredibley frustrating. I know this is a very cheap hosting service but to have a webhost that loses all their customer data twice in a relatively short period of time just seems wrong...

Please tell me that we can get some of this info back...!?!?!?
Title: Re: Plesk Services down??
Post by: Ben on April 03, 2006, 07:11:24 PM
We don't actually own the PLesk server, it's a virtual dedicated server.

Last I heard, admin was trying to back up all the data before it was removed. As much as possible will be saved.
Title: Re: Plesk Services down??
Post by: admin on April 04, 2006, 02:10:50 AM
Opmail,
Your account should be updated within the next 15 minutes.

Your 1.5GB of data just finished copying to the new server and is now being extracted.

Thank you,
FreePgs.com Admin
Title: Re: Plesk Services down??
Post by: opmail on April 04, 2006, 12:28:01 PM
Many thanks FreePGS... :)
Title: Re: Plesk Services down??
Post by: Osprey on April 04, 2006, 02:28:44 PM
Much appreciated Admin! :)