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Performance Issues - Report Here

Started by admin, October 05, 2013, 05:22:04 AM

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admin

Anyone that has migrated to the new servers, please report any performance problems you are having here.

east.lvcs.net
eu.lvcs.net
lax.lvcs.net
west.lvcs.net

admin

West server - A users site was causing excessive I/O load on 3 Mar 2014 - 4 Mar 2014.  That site has been disabled.

jazzyman

I have two sites running on the east.lvcs.net server, for the last week or two the server speed is operating very slow, is there a problem?

admin

Please open a ticket and provide specific details such as your location, your sites, etc.

admin

We have further optimized the mysql configuration on EAST to help prevent this.  This happens because some databases are not indexed properly causing table scans to find rows.

jazzyman

There is now a vast improvement with the speed with the adjustments that you have made.
Thank you
:)

admin

We are glad the changes have helped your site.  Please let us know if it starts to happen again.

jazzyman

seems to be slowing down again  :(, it's been like this for around a week.

admin

We will have to look at problem sites.  Which server are you on?  East?

Please submit a proper support ticket for a faster response.

This wouldn't be a problem if tables were properly indexed by everyone and queries were designed correctly, but since that will never happen, I will see if we can tweak it further.

admin

A few additional tweaks have been performed for InnoDB tables.  If you are using this type of table, you might notice faster response.

Beyond that we will need to check sites that are waiting for remote sites (API's) extensively, as that can cause high I/O wait times.

These changes were done on East only.

admin

#10
We were being hit pretty hard on the NYC server today.

We have mitigated the attack for the time being.

Please let us know if you have further problems with sites hosted on that server.