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All accounts must be migrated by 9 Jan 2014 (Thursday) from Plesk5 and Plesk6.  Any accounts not migrated by this date will be lost.

We have been sending notices since the beginning of October.

As a reminder, outdated scripts cannot be tolerated on these accounts, especially if the version you are using is known to have exploits that allow files to be uploaded into your space or if it allows massive amounts of mail to be sent.

If anyone is running a WordPress installation earlier than 3.7.1, you face account suspension.  Please keep all of your scripts up to date!

If there are scripts on your site that you are no longer using, be sure to remove the files from your site.  Keeping old files around that are unused is a great way to get your site hacked (when there is a vulnerability in those old versions that are just sitting there).

When running PHP under FastCGI, remember that these scripts run under your context, so they have access to any file in your account.  Running PHP under Apache Module gives you the previous behavior, however, it is not a replacement to updated scripts, as the script can still access any of your files set to 666/777 in the same manner.



#Part Two

Another problem we face with certain users is using more than their fair share of resources.  This creates a slower service for everyone.  If your site uses more than 30% of the resources (CPU/memory) of any server on an on-going basis, your account faces suspension.  If your site is this popular, you need to think about hosting it on a dedicated server with another provider, not on a shared $10-30 per year hosting service.

We provide this service as a cheap way to get websites online, however, there are some users that always abuse our service.

As a reminder, we have been phasing out the Plesk5 and Plesk6 servers since the beginning of October.  The time has finally come to remove these machines from service.

Once these machines are taken down, we will not have any access to the files on them, so please be sure to request migration to one of the new system AND change the nameservers for your domains to the appropriate servers.

If you are unable to email helpdesk at freepgs dot com for whatever reason, please email plesk at lvcs dot net and provide your username, server name (Plesk5 or Plesk6) and that you would like to migrate your account to one of the new servers.

You can ping the following hosts to determine which server is closest to you.  If you are unable to do this, please tell us your general location and we can pick a server for you.

east.lvcs.net
eu.lvcs.net
lax.lvcs.net
west.lvcs.net

The first 3 allow you to run PHP versions 5.2.17, 5.3.28, 5.4.23, or 5.5.7 on your site.

If there is only a slight difference between lax and west, please choose lax as that machine is running more up-to-date control panel software.

There is no cost for the migration.  Your current plan information is brought forward.  If your account expires at the end of this year, it will still expire at the end of this year after migration.  If your existing account has 3 years remaining, you will still have 3 years remaining after the transfer.

The latest PHP versions are now available on EAST, EU, and LAX servers when using FastCGI.

If you had selected 5.3.27, we have automatically updated your selection to 5.3.28.
If you had selected 5.4.20, we have automatically updated your selection to 5.4.23.
If you had selected 5.5.4, we  have automatically updated your selection to 5.5.7.

If you notice any problems on these servers with these PHP versions, please let us know.

An account's script or mail account was used to send hundreds of thousands of messages to random hotmail addresses.

I'm sure that server will never be able to send to any hotmail/live/microsoft address ever again.

Thank your fellow users that cannot keep their scripts updated for this action.

***We will be scanning for outdated scripts with known vulnerabilities and disabling accounts that haven't updated the scripts.

If you use your own scripts such as contact forms, be sure they cannot be exploited.

If you use ANY script on your website, you MUST keep it up to date.  If you are no longer using a portion of your site that contains scripts, do not leave them as they will become exploited.

We are setting up an alternate west server that is running the latest panel version and will allow you to select which PHP version to run.

This server will be known as lax.lvcs.net

It will be open to a limited number of customers (less than 50).

If you are currently on the west server, you can ping this server to see if it responds with better times.

We have a spam problem on the West server.
The provider that machine is hosted with requires you to send all mail through their system.  They also limit you to 1,000 messages per day.  The server has been over capacity all month so far.

We will be clearing the mail queue on that machine.  If this continues, we may need to block the mail function by default on the servers like we used to do.

As a reminder, be sure all of your scripts are kept up to date.  Running outdated scripts is a great way to have your site hacked as well as problems like this (sending messages through an exploit in a script).

[28 Jul 2015]

Please see new thread http://forum.freepgs.com/index.php?topic=2099.0

28 Jul 2015
PHP 5.4.43 compiled and replaced 5.4.40 on EAST, EU
PHP 5.5.27 compiled and replaced 5.5.24 on EAST, EU
LAX2 is on automatic update, cPanel servers also automatically update PHP (for selector versions)
Updated fail2ban on EAST, EU

23 Jul 2015
Updated kernel on EAST, EU, LA2, LAX2, NYC, WEST
Updated native PHP on NYC and LA2 to 5.4.43
Rebooted all servers (to be sure kernel updates are running)

10 Jul 2015
Updated kernel on EAST, EU, LA2, LAX2, NYC, WEST, WEST1
Updated openssl on EAST, EU, LA2 (auto), LAX2, NYC (auto), WEST, WEST1
Updated system PHP on EAST, EU, LAX2, WEST

31 May 2015
Removed old LAX server from service (earlier this week)
Updated BIND on EAST, EU, MTA, NYC (auto 5/21), WEST (already installed on LAX2)
Updated glibc on EAST, EU, LAX2, MTA, NYC (auto 5/29), WEST
Updated TOMCAT on EAST, EU, WEST
Updated PAM, OPENSSL on WEST1

21 May 2015
Brought new server "LAX2" online to replace the failing LAX
This machine is running the latest release of Plesk 12.0.18 with all updates.
We have also brought a machine "LA2" online that uses cPanel,/CloundLinux but we will continue to monitor LAX2 to see if we should keep it around.
PHP 5.3.29, 5.4.41, 5.5.25, 5.6.9 are available for use on the new LAX2 Plesk server.
Because the Plesk PHP packages are different from our compiled binaries on EAST and EU, additional work is necessary when migrating between these servers.  We hope to eventually upgrade all servers to the latest version of Plesk and/or expand our cPanel offering in the near future.

8 May 2015
Minor binary updates on EAST, EU, LAX, MTA, NYC, WEST, WEST1

25 Apr 2015
Kernel updates on EAST, EU, LAX, MTA, NYC, WEST
Minor binary updates on EAST, EU, LAX, MTA, NYC, WEST, WEST1
PHP 5.4.40 compiled and replaced 5.4.39 on EAST, EU, LAX
PHP 5.5.24 compiled and replaced 5.5.23 on EAST, EU, LAX

17 Apr 2015
Enabled NGINX on EAST again now that other issues are resolved
Java updates on EAST, EU, LAX, WEST  (Plesk servers with Tomcat installations)
Performance issues seem to be completely resolved on EAST

13 Apr 2015
Rekeyed the Panel and Mail SSL certificate on NYC to use SHA2
Increased number of FastCGI processes allowed from 20 to 40 on EAST
*This should correct FastCGI performance issues with the EAST server.

9 Apr 2015
Minor binary updates on EAST, EU, LAX, NYC, MTA, WEST
MySQL optimization for InnoDB tables performed on EAST

7 Apr 2015
Corrected SSL Protocols and Ciphers on NYC to achieve an A rating on ssllabs for SSL websites

4 Apr 2015
openssl and other binary updates on EAST, EU, LAX, MTA, NYC, WEST, WEST1
PHP 5.4.39 compiled and replaced 5.4.38 on EAST, EU, LAX
PHP 5.5.23 compiled and replaced 5.5.22 on EAST, EU, LAX

18 Mar 2015
PHP 5.4.38 compiled and replaced 5.4.36 on EAST, EU, LAX
PHP 5.5.22 compiled and replaced 5.5.20 on EAST, EU, LAX

17 Mar 2015
Kernel updates on EAST, EU, LAX, MTA, NYC, WEST   (no changes on WEST1)
Other minor binary updates on all servers
Updated default (system) PHP version on NYC to 5.4.38

27 Feb 2015
Minor binary updates on EAST, EU, LAX, MTA, NYC, WEST, WEST1   (NYC automatically updates)
Updated native PHP version to 5.4.38 on NYC
NYC server rebooted due to pending kernel changes previously updated but never put into place

1 Feb 2015
Updated Kernel, OpenSSL, glibc on EAST, EU, LAX, MTA, NYC, WEST
Minor binary updates on EAST, EU, LAX, MTA, NYC, WEST, WEST1

16 Jan 2015
Minor binary updates on EAST, EU, LAX, MTA, NYC, WEST

14 Jan 2015
Updated glibc on EAST, EU, LAX, MTA, NYC, WEST
Updated openssl on WEST1
Adjusted iptables rules to block more Invalid state packets on EAST
Disabled nginx reverse proxy on EAST due to DDoS attacks causing sites to become unreachable
*This will result in higher load on the server but should cause your sites to become more responsive during these attacks
*Once things are back to normal, it will be enabled again to keep from slow downloads from holding on to a connection slot.
*If things work better this way, we will keep it disabled
When time permits we will start working on a campaign to get more users to migrate from EAST to NYC or another cPanel server
We will need to start removing more of the old servers from service

25 Dec 2014
Kernel and other updates on EAST, EU, LAX, MTA, NYC, WEST, WEST1
PHP 5.4.36 compiled and replaced 5.4.35 on EAST, EU, LAX
PHP 5.5.20 compiled and replaced 5.5.19 on EAST, EU, LAX
PHP 5.4.36 compiled as native version on NYC
PHP 5.4.36, 5.5.20, 5.6.4 available on NYC via PHP Selector

13 Dec 2014
BIND and other updates on EAST, EU, LAX, MTA, NYC, WEST, WEST1
Due to more customers sites being compromised, we will be forced to remove PHP 5.2 and 5.3 from all PLESK servers.
PHP 5.4.35 compiled and replaced 5.4.34 on EAST, EU, LAX
PHP 5.5.19 compiled and replaced 5.5.18 on EAST, EU, LAX
PHP 5.2.17 and 5.3.29 removed from EAST, EU, LAX  Users switched to 5.4.35 that were using these versions.

4 Dec 2014
nss updates on EAST, EU, LAX, MTA, NYC, WEST, WEST1

2 Dec 2014
Cyrus updates on EAST, EU, LAX, MTA, NYC WEST, WEST1
(NYC updated automatically with these changes a few days ago)
(LAX previously updated)
mysqlnd update for one of the PHP versions on NYC

18 Nov 2014
kernel, openssh, perl updated on EAST, EU, LAX, MTA, NYC, WEST
Minor updates on WEST1
PHP updated to 5.4.35, 5.5.19, 5.6.3 on NYC (should be released shortly)
PHP 5.4.35 being default as "native" PHP version on NYC

7 Nov 2014
openssl, curl, java updates on EAST, EU, LAX, MTA, NYC, WEST
php (system) updates on EAST, EU, LAX, WEST (all Plesk servers)
Various binary updates on WEST1
All systems rebooted due to OpenSSL updates -- to be sure new binary is being used.
Verified PHP 5.4.34, 5.5.18, and 5.6.2 are on NYC in the PHP Selector
PHP 5.4.34 compiled and replaced 5.4.33 on EAST, EU, LAX
PHP 5.5.18 compiled and replaced 5.5.17 on EAST, EU, LAX

29 Oct 2014
CentOS Release 6.6 (from 6.5) installed on EAST, EU, LAX, MTA, WEST
CloudLinux Release/updates on NYC
Various Binary updates on EAST, EU, LAX, MTA, NYC, WEST, WEST1

16 Oct 2014
OpenSSL update on EAST, EU, LAX, MTA, NYC, WEST, WEST1
All servers rebooted to be sure new libraries are being used

14 Oct 2014
MySQL update on NYC (auto update)

9 Oct 2014
Minor binary updates on EAST, EU, LAX, MTA, NYC, WEST, WEST1
(NYC updated via automatic process on 8 Oct 2014)

1 Oct 2014
Minor binary updates on EAST, EU, LAX, MTA, NYC, WEST, WEST1
System PHP updates on all Plesk servers EAST, EU, LAX, WEST
CloudLinux Kernel update on NYC
CentOS Release update on WEST1 (5.x)

26 Sep 2014
Another BASH update on EAST, EU, LAX, MTA, NYC, WEST, WEST1
Other minor updates on EAST, EU, LAX, MTA, NYC, WEST

24 Sep 2014
BASH updated on EAST, EU, LAX, MTA, NYC, WEST, WEST1

23 Sep 2014
Minor updates on EAST and WEST physical servers.
PHP 5.4.33 and 5.5.17 made available on NYC server via automatic update on 9/22/2014
A few other minor updates also installed on NYC during this automatic update.
Issue corrected on NYC - Select PHP Version - where timezone was defaulting to UTC incorrectly.
Native PHP version updated from 5.4.32 to 5.4.33 on NYC

21 Sep 2014
Minor updates on WEST1 (DirectAdmin) server

20 Sep 2014
PHP 5.4.33 compiled and replaced 5.4.32 on EAST, EU, LAX
PHP 5.5.17 compiled and replaced 5.5.16 on EAST, EU, LAX

18 Sep 2014
Minor binary updates on EAST, EU, LAX, MTA, WEST (no changes on NYC or WEST1)
Verified that the release version of PHP 5.6 (5.6.0) is being used when PHP 5.6 is selected  (NYC - Select PHP Version)
*NYC server is set to update automatically so these logs may not reflect all updates that are being performed

15 Sep 2014
Updated kernel and other binaries on EAST, EU, LAX, MTA, WEST
Updated procmail on EAST, EU, LAX, WEST, WEST1

7 Sep 2014
Fail2Ban updated on EAST, EU, LAX, MTA, WEST
Updated Gold and Titanium plans on NYC to always include Shell access
Forum moved from EAST to NYC server
System.FreePgs site moved from EAST to NYC server
Ticket system moved from EAST to NYC server

6 Sep 2014
Updated to Apache 2.2.29 on NYC and WEST1

4 Sep 2014
Various binary updates on EAST, EU, LAX, MTA, WEST
Kernel update on WEST1

2 Sep 2014
Kernel Updates (LVE) on NYC server
Various binary updates on EAST, EU, LAX, MTA, NYC, WEST, WEST1

22 Aug 2014
PHP 5.4.32 compiled and replaced 5.4.31 on EAST, EU, LAX
PHP 5.5.16 compiled and replaced 5.5.15 on EAST, EU, LAX
Installed Fail2Ban on EAST, EU, LAX, WEST protecting SSH and SMTP AUTH so far

15 Aug 2014
PHP 5.3.29 compiled and replaced 5.3.28 on WEST1 (DirectAdmin Server)

14 Aug 2014
PHP 5.3.29 compiled and replaced 5.3.28 on EAST, EU, LAX
**This is the final version of PHP 5.3**
OpenSSL, Tomcat and other minor updates on EAST, EU, LAX, WEST
OpenSSL updated on WEST1

10 Aug 2014
Various binary updates on EAST, EU, LAX, WEST
System PHP updates [backported security updates] on EAST, EU, LAX, WEST
 (only for those using "Apache Module", FastCGI users are already using the latest versions)

3 Aug 2014
Kernel updates on EAST, EU, LAX, WEST

27 Jul 2014
Kernel updates on EAST, EU, LAX, WEST, WEST1
Apache updates on EAST, EU, LAX, WEST
Various binary updates on EAST, EU, LAX, WEST, WEST1
PHP 5.4.31 compiled and replaced 5.4.30 on EAST, EU, LAX
PHP 5.5.15 compiled and replaced 5.5.14 on EAST, EU, LAX

24 Jul 2014
More optimizations on EAST MySQL server

10 Jul 2014
Kernel updates on EAST, EU, LAX, WEST, WEST1
Various binary updates on EAST, EU, LAX, WEST, WEST1
PHP 5.4.30 complied and replaced 5.4.29 on EAST, EU, LAX
PHP 5.5.14 compiled and replaced 5.5.13 on EAST, EU, LAX

6 Jun 2014
Further MySQL optimizations were performed on EAST, EU, and LAX servers

5 Jun 2014
Various updates on EAST, EU, LAX, WEST, WEST1
RHSA-2014:0625-1 (from today) OpenSSL security update on EAST, EU, LAX, WEST
 (WEST1 not affected due to an older library being used) - RHSA-2014:0624-1 covers this version
CVE-2014-0224, CVE-2014-0221, CVE-2014-0195, CVE-2014-0198, CVE-2014-3470, and others
Restarted Apache and Nginx on EAST, EU, LAX, WEST to remove vulnerable library from memory

4 Jun 2014
Adjusted MySQL configuration on EAST, EU servers to offer greater performance

3 Jun 2014
Various updates on EAST, EU, LAX, WEST, WEST1
PHP 5.4.29 compiled and replaced 5.4.28 on EAST, EU, LAX
PHP 5.5.13 compiled and replaced 5.5.12 on EAST, EU, LAX

11 May 2014
Kernel updates on EAST, EU, LAX, WEST, WEST1

5 May 2014
Tomcat updates on EAST, EU, LAX, WEST
PHP 5.4.28 compiled and replaced 5.4.27 on EAST, EU, LAX
PHP 5.5.12 compiled and replaced 5.5.11 on EAST, EU, LAX
ionCube loader updated to 4.6.1 (from 4.6.0) on EAST, EU, LAX, WEST

22 Apr 2014
mod_perl updates on EAST, EU, LAX, WEST
LAX and WEST1 have a 2 hour downtime that will happen within the next 7 days due to servers being moved

20 Apr 2014
java, nss updates on EAST, EU, LAX, WEST
Minor updates on WEST1

11 Apr 2014
Sent mass email to all users recommending that everyone change all of their passwords to be safe.

9 Apr 2014
Rebooted EAST, EU, LAX, WEST to resolve the vulnerable OpenSSL libraries still running in memory on these servers.
Fixed Apache service so that it automatically starts on LAX (all other servers were already set this way).

8 Apr 2014
OpenSSL updates on EAST, EU, LAX, WEST

6 Apr 2014
Updated to IonCube 4.6.0 on EAST, EU, LAX
Fixed default PHP via Apache Module (5.3.3) to use latest Ioncube loaders on EAST, EU, LAX, WEST

5 Apr 2014
Updated Apache to 2.2.27 on WEST1

4 Apr 2014
Compiled PHP 5.4.27 to replace 5.4.26 on EAST, EU, LAX
Compiled PHP 5.5.11 to replace 5.5.10 on EAST, EU, LAX
Apache and OpenSSL updates on EAST, EU, LAX, WEST

3 Apr 2014
Minor updates on EAST, EU, LAX, WEST, WEST1

2 Apr 2014
EUR has been removed from service due to lack of interest

28 Mar 2014
Kernel updates on EAST, EU, EUR, LAX, WEST

22 Mar 2014
Minor library and binary updates on all servers

15 Mar 2014
Compiled PHP 5.4.26 and 5.5.10 on EAST, EU, EUR, and LAX servers
Replaced 5.4.25 with 5.4.26 and 5.5.9 with 5.5.10 on these same servers
Minor library and binary updates on all servers

1 Mar 2014
Postgresql Updates along with a few other binaries on EAST, EU, EUR, LAX, WEST
libtiff updated on EAST, EU, EUR, LAX, WEST, WEST1

20 Feb 2014
Minor updates on EAST, EU, EUR, LAX, WEST, WEST1 servers
Postfix update on WEST (It is running Qmail as the MTA on that server, Postfix was slightly updated from OS vendor)

15 Feb 2014
Fixed SSL certificate used by Courier (IMAP+POP3) and Postfix (SMTP) on EAST, EU, EUR, LAX
Added customized FTP timeout and passive port settings to EUR
Applied SSL certificate to EUR

14 Feb 2014
Enabled KAV (Antivirus) for a limited number of users on EU

13 Feb 2014
Updated kernel to 2.6.32-431 on EAST, EU, EUR, LAX, WEST
Updated mysql to 5.1.73 on EAST, EU, EUR, LAX   (MySQL already 5.5.33 on WEST)
No changes on WEST1 due to old VPS host system kernel.
Switched on server-wide greylisting support on EAST, EU, EUR, and LAX (enabled earlier on WEST)

11 Feb 2014
nss and wget updates on EAST, EU, EUR, LAX, and WEST
php-pecl-apcu update on WEST
Enabled PIPED logs on WEST
Compiled PHP 5.2.17, 5.3.28, 5.4.25, and 5.5.9 on EUR in case we decide to start using it
browscap.ini updated to version 5023 on EAST, EU, EUR, and LAX

10 Feb 2014
PIPED logs have been enabled on EAST due to too many open files causing errors for some users
A user script on EU was used to send many tens of thousands of messages.
 This confirms that the rate limits in Postfix are working correctly because messages were still being sent.
 This allowed us to stop the outbreak before hundreds of thousands of messages were sent like the other day.

9 Feb 2014
Compiled new PHP 5.4.25 on EAST, EU, LAX, replaced those with 5.4.24 to 5.4.25, removed 5.4.24
Compiled new PHP 5.5.9 on EAST, EU, LAX, replaced those with 5.5.8 to 5.5.9, removed 5.5.8
Switched on server-wide greylisting supoort on WEST.  More will follow if that functionality works correctly.
Decreased from 2 to 1 spamd worker processes on EU to reduce CPU load

8 Feb 2014
This morning, the same problem occurred, but we were able to get it online promptly.
Further limits were placed in the Postfix config files
A user was contacted that sends email to send in smaller batches in case the limits aren't stopping it.
A few more users were adjusted so the setting "Unknown Address forward to ..." was disabled.
(This causes all email to be accepted then forwarded to the external address listed which then ends up bouncing.)
Checked files with maldet (all that were modified within last 5 days) and rkhunter was run on EU
All domains were changed to the recommended option of "Reject" for unknown addresses
Disabled some PHP functions globally for users on EU to be sure a script isn't being used to generate system calls

7 Feb 2014
EU was taken down earlier, but we were able to get it turned back on within an hour.
Further changes  have been made to prevent the spamming via one possible exploit path.
The EU server is currently whitelisted at the provider so it will not automatically be disconnected.
(This will end in a few hours.)
Enabled blacklist and SPF antispam measures on all servers.  (Will not help with outbound.)

6 Feb 2014
EU server was down due to abuse for 5.5 hours
yum binary updates on EAST, EU, LAX, and WEST
We will be compiling PHP 5.5.9 (released yesterday) in the near future.
We will continue monitoring SMTP connections and the mail log for the next few hours.
New server EUR.LVCS.NET setup for testing purposes

4 Feb 2014
OpenLDAP updates on EAST, EU, LAX, and WEST

3 Feb 2014
Removed SSH access from a user account on EAST that was being used to scan remote hosts for weak passwords
The user account password was likely compromised.

30 Jan 2014
Java and a few other binaries updated on EAST, EU, LAX, WEST, and WEST1 servers.

22 Jan 2014
Bind, Python and a few other binaries updated on EAST, EU, LAX, and WEST servers

19 Jan 2014
OpenSSL updates on EAST, EU, LAX, and WEST servers
New PHP versions 5.4.24 and 5.5.8 have been compiled on EAST, EU, and LAX servers
Ioncube loader updated from 4.5.0 to 4.5.2 on EAST, EU, and LAX

4 Jan 2014
Updated kernel images to 2.6.32-431.3.1.el6.x86_64 on EAST, LAX, and WEST servers
A few other binary updates were performed on these as well as EU

24 Dec 2013
Updated mysqli and pdo_mysql default_socket paths on EAST, EU, and LAX servers

23 Dec 2013
Corrected issue with DNS service adding new zones on LAX server

20 Dec 2013
Various binaries were updated on all servers (openssl, nss) along with timezone data.

19 Dec 2013
Suspended a user on West that was running all kinds of processes (probably due to an exploited script).

18 Dec 2013
Updated to PHP 5.3.28 and a few other outdated binaries on West1 (DirectAdmin) server.

17 Dec 2013
Made changes that will always make Ioncube Loader and Zend Optimizer/Guard available for all versions of PHP 5.2/5.3/5.4
(If these were previously enabled manually for you, this will cause a 500 error, contact us to remove the custom entries for your site.)
Made the above changes to EAST, EU, LAX
Updated ioncube Loader to version 4.5.0 on EAST, EU, LAX
(This version now supports PHP 5.5.x)
EU Server disk space issue resolved -- we found a customer with 35GB of log files (error_log)
Additional MySQL performance tweaks on EU server (it is processing 500 queries per second).

16 Dec 2013
Corrected permissions of the default session.save_path on West server again
Updated kernel images on EU, EAST, LAX, and WEST servers
*As a reminder, anyone needing custom PHP versions on the WEST server should request migration to the LAX server.
New PHP 5.3.28, 5.4.23, 5.5.7 compiled on LAX, swapped all that had 5.3.27 to 5.3.28, etc.
New PHP 5.3.28, 5.4.23, 5.5.7 compiled on EAST, swapped all that had 5.3.27 to 5.3.28, etc.
New PHP 5.3.28, 5.4.23, 5.5.7 compiled on EU, swapped all that had 5.3.27 to 5.3.28, etc.
The choices for 5.3.27, 5.4.20, and 5.5.4 have been removed from EAST, EU, LAX servers

10 Dec 2013
Minor updates to samba and libjpeg-turbo

9 Dec 2013
Corrected permissions of the default session.save_path on West server
Opened additional ports on all servers to allow for Passive FTP connections
Spam Assassin updated on servers that have it installed (East and EU)

5 Dec 2013
Additional MySQL performance tweaks were performed on East
West has been updated to the latest CentOS release (6.5)
West yum repository restored to default instead of pointing to the provider's outdated mirror that didn't even have this release.

4 Dec 2013
East and EU have been updated to the latest CentOS release (6.5)
The dedicated /tmp partition has been eliminated on East (this was causing problems with the Plesk backup feature).
In the near future, we may be building updated PHP versions 5.4.22 and 5.5.6 (to supplement 5.4.20 and 5.5.4 that are currently available).

The final days are upon us for users that have not yet migrated from Plesk5 or Plesk6 to one of the new servers.

The apache (web server) service had been started again on these machines at some point, so we emailed the sites that had active visitors at the time we checked stating that migration was required.  We also stopped the services again.

We cannot continue operating the 2 old servers in addition to the new servers for another month.  We have already extended the deadline and have paid for all servers for 2 months (may end up being 3 months) instead of the planned 1 month time period.

As a reminder, these are the active servers going forward.

east.lvcs.net
eu.lvcs.net
lax.lvcs.net   (Newly added)
west.lvcs.net

If your site is on either Plesk5 or Plesk6 and you have not migrated your site within the next few weeks, we will have no way to retrieve your files.

ALSO: We will get around to cleaning up the old servers of accounts that have already been migrated.  If you receive renewal messages listing Plesk5 or Plesk6 and you know you migrated your account to another server, you can send an email to helpdesk at freepgs dot com to have the account removed from the old server.

As a reminder, the Plesk5 and Plesk6 servers are being shutdown within the next few days.

Everyone has been sent multiple messages over the past month and a half regarding this.  If you haven't migrated your site OR pointed your site to the new nameservers, your sites will stop functioning once these servers are taken offline.

Once the servers are shut down and removed from service, we will no longer have access to your files.  It is important that everyone either migrates their site or has a copy of their files before the servers are shut down.

I guess we made a mistake to continue running this service.

There is a spam problem on the new server (East).  This could be the result of outdated scripts which many of you seem to have on your sites.

The new servers are set to default allow the mail() function, but this may have to change.

We are not going to be able to continue offering service for those running outdated scripts such as WordPress or Joomla.  Outdated WordPress versions allow files to be replaced on your site for example.

Due to the continued number of complaints we are seeing, we are seriously reconsidering our effort to keep this service running.

For those that have already paid, we will keep your service running or offer a refund of the unused service amount if this service does need to be shut down.

No decision has been made to shut the service down, but this may end up being the result.

Also, we are going to be turning off the Plesk5 and Plesk6 servers very soon.  If you haven't migrated your sites and/or pointed your domains to the correct nameservers, your sites will stop working.

After removing those servers from service, we will start looking through sites that are still running outdated scripts and handle those accordingly.

As a reminder, migration is required from the Plesk5 and Plesk6 servers.  You must open a support ticket and tell us which server is closest to you so we can get your files migrated before they are all gone.

Also, if you have already requested migration and received the completed message, be sure you have updated the nameservers for your domain.  If you have not done so, your domain is not pointing to the correct server and will stop working when the server goes down.

Be sure to send all support requests to helpdesk at freepgs dot com.

Include the server you are on as well as your username along with the problem you are experiencing or the task you need performed.

A new helpdesk ticket system was installed for FreePgs users.

You can send a new email to helpdesk at freepgs dot com with your issue and a ticket will be created for you.
You can also submit tickets via http://www.freepgs.com/support/

If you received old ticket notifications, that is because of old replies that were in the helpdesk@ account that hasn't been used for a while.

The new plans are now posted at http://www.freepgs.com/

Web Hosting Service
$10 per year
No monthly option
Features:
-Up to 6 Domains
-1 GB Storage
-30 GB Transfer/Mo
-20 Email Accounts
-PHP 5.x
-MySQL 5.x
-Choice of servers     

Web Hosting Service
$18 per year
No monthly option
Features:
-Up to 12 Domains
-2 GB Storage
-60 GB Transfer/Mo
-40 Email Accounts
-PHP 5.x
-MySQL 5.x
-Choice of servers     

Web Hosting Service
$26 per year
$2.99 per month
Features:
-Up to 18 Domains
-3 GB Storage
-90 GB Transfer/Mo
-60 Email Accounts
-PHP 5.x
-MySQL 5.x
-Choice of servers 

Anyone that has migrated to the new servers, please report any performance problems you are having here.

east.lvcs.net
eu.lvcs.net
lax.lvcs.net
west.lvcs.net

We are currently cleaning up all expired accounts from Plesk5 and Plesk6 servers due to the necessary server migration.

Just a reminder to all users:
Be sure you keep any CMS/forum/blog scripts up-to-date to avoid files being injected into your sites.

Our new servers offer PHP 5.2, 5.3, and 5.4 so all scripts should be compatible.  Eventually, we will be removing 5.2 support since that is past its end of life by the PHP group.

The annual fee for all accounts is $10 per year.

This entitles you to at least 1 GB disk space.  If your account doesn't allow 1GB, please contact us.

The cost is the same for all regions we serve.

[Server being decommissioned soon]

Server: East
  Select from 5.3.29, 5.4.45, 5.5.32, 5.6.18

Server: EU
  Select from 5.3.29, 5.4.45, 5.5.32, 5.6.18

Server: EU2
  Select from 5.4.45, 5.5.38, 5.6.28, 7.0.13, 7.1.7 *via cPanel and CloudLinux (two options) - CL also offers 5.3.29

Server: LA2
  Select from 4.4.9, 5.1.6, 5.2.17, 5.3.29, 5.4.45, 5.5.38, 5.6.28, 7.0.13, 7.1.7 *via CloudLinux

Server: LAX2
  Select from 5.3.29, 5.4.45, 5.5.38, 5.6.28 *via Parallels/Odin

Server: NYC
  Select from 4.4.9, 5.1.6, 5.2.17, 5.3.29, 5.4.45, 5.5.38, 5.6.28, 7.0.13, 7.1.7 *via CloudLinux

Server: West Server being decommissioned soon
  Only 5.3.3 at this time  *requires update of Panel software to support multiple versions

Server: West1 Server being decommissioned soon
  Only 5.3.29

[cp1.lvcs.net, cp2.lvcs.net]

Server: east.lvcs.net     (East US, Canada)   Panel: Plesk 11.5
  Point your domains to: ns1.east.lvcs.net, ns2.east.lvcs.net

Server: eu.lvcs.net        (EU Region)    Panel: Plesk 11.5
   Point your domains to: ns1.eu.lvcs.net, ns2.eu.lvcs.net

Server: eu2.lvcs.net      (EU Region)    Panel: cPanel 60
   Point your domains to:  cp1.lvcs.net, cp2.lvcs.net

Server: la2.lvcs.net      (West US / Los Angeles)   Panel: cPanel 60
   Point your domains to:  cp1.lvcs.net, cp2.lvcs.net

Server: lax2.lvcs.net        (West US / Los Angeles)    Panel: Plesk 12.0
   Point your domains to: ns1.lax2.lvcs.net, ns2.lax2.lvcs.net

Server: nyc.lvcs.net      (East US)   Panel: cPanel 60
   Point your domains to:  cp1.lvcs.net, cp2.lvcs.net

Server: west.lvcs.net     (West US/Central US)    Panel: Plesk 11.0
    Point your domains to: ns1.west.lvcs.net, ns2.west.lvcs.net

*The following servers are being depreciated
EAST
LAX2
WEST
WEST1

The "EU" Plesk server will eventually be depreciated as well, but this machine is running fairly well at the current time.

cPanel servers point to our cPanel DNS cluster servers which operate in Los Angeles and New Jersey for better DNS uptime and reachability.  As we expand our cPanel offerings into other regions, we may add another DNS server somewhere in the EU.

We now have space in the 100 William St datacenter in Lower Manhattan so we may start offering more services from that location as well.

As we migrate your account to our new cPanel offering, you should also receive an account on our WHMCS installation at https://hosting.lvcs.net/.  From here you can manage your details, make payments, and request support.  You can also single sign-in to your cPanel account.  This change gives us a single user interface that users can interact with.  While the transition may be bumpy, things will be much easier to manage once everything is swapped over.