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Author Topic: Performance Issues - Report Here  (Read 3071 times)
admin
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« on: October 05, 2013, 01:22:04 AM »

Anyone that has migrated to the new servers, please report any performance problems you are having here.

east.lvcs.net
eu.lvcs.net
lax.lvcs.net
west.lvcs.net
« Last Edit: December 24, 2013, 12:22:25 AM by admin » Logged
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« Reply #1 on: March 04, 2014, 08:44:05 AM »

West server - A users site was causing excessive I/O load on 3 Mar 2014 - 4 Mar 2014.  That site has been disabled.
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« Reply #1 on: March 04, 2014, 08:44:05 AM »

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jazzyman
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« Reply #2 on: June 03, 2014, 07:23:16 PM »

I have two sites running on the east.lvcs.net server, for the last week or two the server speed is operating very slow, is there a problem?
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« Reply #3 on: June 04, 2014, 08:48:19 AM »

Please open a ticket and provide specific details such as your location, your sites, etc.
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« Reply #3 on: June 04, 2014, 08:48:19 AM »

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« Reply #4 on: June 04, 2014, 09:51:14 AM »

We have further optimized the mysql configuration on EAST to help prevent this.  This happens because some databases are not indexed properly causing table scans to find rows.
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« Reply #5 on: June 07, 2014, 07:41:03 AM »

There is now a vast improvement with the speed with the adjustments that you have made.
Thank you
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« Reply #6 on: June 07, 2014, 09:56:14 AM »

We are glad the changes have helped your site.  Please let us know if it starts to happen again.
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« Reply #7 on: July 23, 2014, 04:30:27 PM »

seems to be slowing down again  Sad, it's been like this for around a week.
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« Reply #8 on: July 24, 2014, 09:44:12 PM »

We will have to look at problem sites.  Which server are you on?  East?

Please submit a proper support ticket for a faster response.

This wouldn't be a problem if tables were properly indexed by everyone and queries were designed correctly, but since that will never happen, I will see if we can tweak it further.
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« Reply #9 on: July 24, 2014, 11:09:14 PM »

A few additional tweaks have been performed for InnoDB tables.  If you are using this type of table, you might notice faster response.

Beyond that we will need to check sites that are waiting for remote sites (API's) extensively, as that can cause high I/O wait times.

These changes were done on East only.
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« Reply #10 on: January 12, 2016, 07:28:01 PM »

We were being hit pretty hard on the NYC server today.

We have mitigated the attack for the time being.

Please let us know if you have further problems with sites hosted on that server.
« Last Edit: January 12, 2016, 07:31:47 PM by admin » Logged
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