Recent posts

#91

Support Requests / New Servers

Last post by admin - September 24, 2014, 03:26:08 AM

We are thinking of migrating from Plesk to cPanel w/ CloudLinux for new servers which will prevent one user from using all of the resources of a server.

This also allows us to sell packages with different CPU/IO/connection limits instead of just disk space.

If you are currently on the EAST server and would like to try out the new system, please email plesk at lvcs dot net or use the helpdesk to request migration.

This also allows us to offer a wider range of PHP versions due to the way users are isolated.
SSH access is standard on this server for Gold and Titanium plans.

#92

Support Requests / Re: PHP Versions

Last post by admin - September 21, 2014, 01:01:04 AM

5.4.33 and 5.5.17 have been released and will be made available to Plesk servers within the next 24 hours.

The cPanel server typically takes a week or more as those are provided by CloudLinux alt-php.

#93

Support Requests / Re: PHP 5.2

Last post by admin - September 19, 2014, 01:48:19 PM

For those that must use PHP 5.2, we can migrate you over to the NYC cPanel server.
That server runs each user in an isolated environment, so the risk of using the older version would only be with your sites.

We will be removing 5.2 and 5.3 from Plesk servers very soon.  The NYC server will continue to offer older versions due to the way it is setup.

#94

Support Requests / Re: New cPanel Server

Last post by admin - September 19, 2014, 01:15:29 PM

I applied for migration via help desk, but i cannot access the ticket anymore because I tried to upgrade my help desk account to a full account. As a result I am as of this post am still waiting for the validation email which until i receive and click on the link won't let me log in. The helpdesk username is the same as my panel username. Any assistance would be greatly appreciated.

Sincerely,

Aleeious

I have forced your Helpdesk account as validated.

Sorry I'm still getting the error:

Sorry, you must validate your account by clicking the link you received in our email to you. If you did not receive and email, click here.

Please go back and try again. If the problem persists, please contact an administrator.

Any assistance would be greatly appreciated.

Sincerely,

Aleeious

If you still can't access the helpdesk, please email plesk at lvcs dot net, that would be much faster then replying to this thread.

There are no pending accounts to be verified as per the helpdesk, so you may just have to continue creating new tickets under guest or we can remove the user and let you try it again.

#95

Support Requests / Re: New cPanel Server

Last post by Scorpion Illuminati - September 19, 2014, 03:42:44 AM

I applied for migration via help desk, but i cannot access the ticket anymore because I tried to upgrade my help desk account to a full account. As a result I am as of this post am still waiting for the validation email which until i receive and click on the link won't let me log in. The helpdesk username is the same as my panel username. Any assistance would be greatly appreciated.

Sincerely,

Aleeious

I have forced your Helpdesk account as validated.

Sorry I'm still getting the error:

Sorry, you must validate your account by clicking the link you received in our email to you. If you did not receive and email, click here.

Please go back and try again. If the problem persists, please contact an administrator.

Any assistance would be greatly appreciated.

Sincerely,

Aleeious

#96

Support Requests / Re: New cPanel Server

Last post by admin - September 19, 2014, 03:19:40 AM

I applied for migration via help desk, but i cannot access the ticket anymore because I tried to upgrade my help desk account to a full account. As a result I am as of this post am still waiting for the validation email which until i receive and click on the link won't let me log in. The helpdesk username is the same as my panel username. Any assistance would be greatly appreciated.

Sincerely,

Aleeious

I have forced your Helpdesk account as validated.

#97

Support Requests / Re: New cPanel Server

Last post by Scorpion Illuminati - September 19, 2014, 03:15:45 AM

I applied for migration via help desk, but i cannot access the ticket anymore because I tried to upgrade my help desk account to a full account. As a result I am as of this post am still waiting for the validation email which until i receive and click on the link won't let me log in. The helpdesk username is the same as my panel username. Any assistance would be greatly appreciated.

Sincerely,

Aleeious

#98

Support Requests / New cPanel Server

Last post by admin - September 03, 2014, 02:06:22 AM

We are testing a new cPanel server at the NYC data center.

If anyone would like to be moved to this server, please let us know by sending a message via the Helpdesk.

This server is running CloudLinux so it allows various PHP versions to be selected, modules to be included/excluded, PHP settings changed, etc.

If you are on EAST, this server should provide more performance as it is SSD based.

#99

Support Requests / Re: PHP 5.2

Last post by admin - August 16, 2014, 04:27:55 AM

Reminder: PHP 5.2 and 5.3 are slated to be removed from this system once 5.6 goes to release.

PHP 5.3 is now officially EOL'd, so no more security updates are coming to it.

#100

Support Requests / Re: Not worth the aggravation

Last post by admin - August 13, 2014, 02:49:48 AM

...My app uses where clauses for user.username, username.password, matchindex.id, matchindex.challenger and matchindex.defender. You can see how everything works on my github page. Any assistance would be greatly appreciated....

As long as the fields you have listed are indexed along with any fields used in your JOIN statements, you will be fine.