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1  FreePgs Related / Support Requests / All Plesk Servers being Phased Out on: December 27, 2016, 08:15:59 AM
We are in the process of phasing out all Plesk servers.

If you are on a Plesk server, we have been sending information about migration to you in reply to your payment.

The following Plesk servers will be decommissioned at some point in 2017:

east.lvcs.net
west.lvcs.net

The following non-Plesk servers will be decommissioned in 2017:
west1.lvcs.net

Benefits of the new cPanel servers:
-Centralized billing, support, and account management at https://hosting.lvcs.net/
-Nameserver cluster for improved reliability of name resolution for your domains
-Limits to prevent one site from slowing down the entire server
-Newer versions of PHP, MySQL, and Apache to offer your site better performance
-All solid state storage for faster disk access times.

The following Plesk servers are not planned for decommission this year but you still may see improved performance by switching to our new cPanel servers.  If enough people migrate we will shut these down as well:
eu.lvcs.net
lax2.lvcs.net

There will be no change in renewal rate or your expiration date when you switch to our new system.  in most cases, files and databases can be brought over.
2  FreePgs Related / Support Requests / Re: East and West Server will be decommissioned? on: December 11, 2016, 05:32:16 PM
All of the Plesk servers will eventually be shut down.  We will migrate you to one of the cPanel servers.  We have cPanel servers in all of the regions that we have Plesk servers.

We are trying to migrate away from the West server first, but during the renewals we have been announcing the availability of the new cPanel servers.  Some users are pointed to servers that are not the closest choice, so this would be a good time to check the best server for their needs.

All of our cPanel servers use the same DNS settings (cluster) and will use the WHMCS interface for billing and support.  We are able to provide better support and customers will enjoy the single point of entry when asking about their due dates and payments.

These servers are not being shut down in the very near future, but the more we migrate now, the easier it will be.  East is starting to have hardware problems and West is really old and outdated.  You will be able to have an account split between two servers as you do now.  You will manage them in a single place https://hosting.lvcs.net/ and you will point your domains to a single set of nameservers (CP1.LVCS.NET, CP2.LVCS.NET) after the migration.

If you wish to migrate, please contact plesk at lvcs dot net.
3  FreePgs Related / Support Requests / East Server on: December 05, 2016, 09:13:29 AM
We have begun the process of decommissioning the East server.  When payments are coming in, you will receive a notice that we have newer servers available.

Please ping the following servers just in case the East server is not actually the best server for your location:

eu2.lvcs.net
la2.lvcs.net
nyc.lvcs.net

These are part of our new cPanel service which will renew at the same rate.  All of these servers are part of the same DNS cluster, so you will use CP1.LVCS.NET and CP2.LVCS.NET for the nameservers when pointing to these servers.

Please email plesk at lvcs dot net for more information or to migrate.
4  FreePgs Related / Support Requests / Package Changes on: October 25, 2016, 09:26:38 PM
We have made the following changes to our plans.  All plans now have double the transfer (bandwidth) per month.

Bronze - 100GB/mo
Silver - 200GB/mo
Gold - 300GB/mo
Titanium - 500GB/mo

These changes are active for any user on our cPanel platform.  Users on our grandfathered plans do not have limits.

I/O Speed has also increased by 2x.
Plan I/O Speeds:
Bronze - 4Mbps
Silver - 8Mbps
Gold - 12Mbps
Titanium - 16Mbps

Grandfathered packages updated from 2Mbps to 4Mbps internal I/O rate limit.
5  FreePgs Related / Support Requests / New Signups on: October 23, 2016, 11:04:22 PM
We are now offering signups on our new EU2 server via
https://hosting.lvcs.net/cart.php

Be sure to select "EU - Amsterdam" for the server when checking out.

Please only signup this way if you are not already an existing customer.
We will be replacing other servers soon.  All new servers will run the latest cPanel on either CentOS 7 or CloudLinux 7.
The new servers all offer Apache 2.4, PHP 5.6 and 7.0, MySQL 5.6, etc.
6  FreePgs Related / Support Requests / Re: Changes in 2016 on: October 23, 2016, 01:50:21 AM
New EU2 server is now up and running and is attached to the same DNS cluster as the other cPanel servers.

There are a few items set differently with this new server as we test new functionality with cPanel (such as the MultiPHP feature instead of using the CloudLinux PHP Selector options).

If anyone would like to test this new server, please let us know by sending an email to ed at lvcs dot net.
7  FreePgs Related / Support Requests / Re: Changes in 2016 on: October 22, 2016, 11:03:56 PM
Much has happened since we wrote this message.

Our goal is still to get everyone out of Plesk and the outdated servers.

We have started working on deploying new CentOS/CloudLinux 7.x machines.
8  FreePgs Related / Support Requests / Re: WEST1 (DirectAdmin) on: August 14, 2016, 11:32:25 AM
The license has been reactivated.  DirectAdmin is up and running again.
9  FreePgs Related / Support Requests / WEST1 (DirectAdmin) on: August 14, 2016, 09:36:11 AM
The WEST1 Server is having problems with the DirectAdmin license.  We are waiting for a resolution.

This server will likely be taken down in the very near future due to it running very old hardware and software.
10  FreePgs Related / Support Requests / Re: LAX2 Finally repaired on: May 09, 2016, 10:48:25 PM
The filesystem on the host node and on the container node have finally been fully repaired for LAX2.

We will continue to monitor the situation, however, at this time, everything is working at 100%.
11  FreePgs Related / Support Requests / Re: LAX2 Finally repaired on: April 29, 2016, 08:29:20 AM
It seems the LAX2 server is having problems again.  We are going to have to migrate everyone to the LA2 cPanel server and get away from that provider.
12  FreePgs Related / Support Requests / New West US cPanel Server now online on: April 17, 2016, 06:11:12 PM
cPanel/CloudLinux in Los Angeles

MySQL 5.6, PHP 5.4, 5.5, 5.6, 7.0, Apache 2.4

If you are currently on WEST or LAX2 and are interested in transferring to this server, please let us know.
13  FreePgs Related / Support Requests / LAX2 Finally repaired on: April 16, 2016, 05:05:43 PM
The LAX2 Plesk server has finally been repaired.

We will be migrating people off of our Plesk LAX2 server to our LA2 cPanel server in the near future to avoid another problem.
14  FreePgs Related / Support Requests / Changes in 2016 on: January 17, 2016, 11:16:36 PM
We would like to simplify our operation by only offering service on our cPanel severs.

Currently, we offer service on the following panels
cPanel (2 servers) (CloudLinux 6)
DirectAdmin (1 server) (CentOS 5)
Plesk 11.0 (1 server) (CentOS 6)
Plesk 11.5 (2 servers) (CentOS 6)
Plesk 12.0 (1 server) (CentOS 6)

Our new offering would be just cPanel running over CloudLinux, which is what we have on the NYC server today.  This same configuration would be mirrored across all sites for consistency.

Our new offering would offer a single set of DNS servers, no matter which server your site is actually on.  This will simplify the process when starting service as well as when requesting migration to another server.  We will offer 3 or 4 DNS servers that everyone will point to.

We will offer the following locations:
NYC (via NJ or in the city itself)
LAX
AMS or LON for our EU offering
Possibly AU

The Canadian EAST server will be relocated to the NYC or NJ center for better performance for more users.  If enough users require a Canadian presence, we may continue to offer the current location, but in order to keep the prices low, we will likely migrate those users over to our NJ location.

Finally, this will be the year that we move everyone over to our WHMCS platform for billing.  We will no longer have to deal with manual payments and figuring out what server your site is located on.  We will have one WHMCS installation for all FreePgs users.

All of this is being done in an effort to keep our price at the current $10/year.
15  FreePgs Related / Support Requests / Re: Performance Issues - Report Here on: January 12, 2016, 07:28:01 PM
We were being hit pretty hard on the NYC server today.

We have mitigated the attack for the time being.

Please let us know if you have further problems with sites hosted on that server.
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