FreePgs.com Forum

FreePgs Related => Support Requests => Topic started by: Julian on January 05, 2008, 09:28:38 PM



Title: * Plesk and Migration FAQ's *
Post by: Julian on January 05, 2008, 09:28:38 PM
Q. How do I migrate my account?

Answer:
Log into the Freepgs Account Options (http://system.freepgs.com/options.php) and click the "Please click here to migrate to the Plesk system" link and be sure your email is up-to-date in the form and your account before submitting.



Q. I never received the Plesk email, what did it say?

Answer:
Quote
An account has been created for you on the Plesk system.

To manage your account, please login via https://plesk.lvcs.net:8443/

You will need to click "Add New Domain" to setup the FTP account and domain name.

Each domain will be setup with its own FTP account. If you wish to have multiple domains pointing to the same content, you can add them as aliases to a single domain.

Please upload your files using "plesk.lvcs.net" as the FTP Server Name. Be sure to upload your files into the "httpdocs" directory.

Once your domains have been created, you will need to update the nameservers at your domain registrar.

The new nameservers are:
PLSK1.LVCS.NET
PLSK2.LVCS.NET

If you are pointing your domain to our IP address (via DNS records), you will need to update the DNS record to point to 68.178.194.153

If you are using a domain name that ends with "freepgs.com", that domain will not point to the Plesk server automatically. To have these domains pointed, please create a ticket via the "Help Desk" link, and we will make the necessary DNS changes. You can also add the domain as username.plesk.freepgs.com if you wish to have a domain that will work immediately.

If you have your own domain and are pointed to our nameservers, you will now have the ability to add/remove your own email accounts in Plesk. If you are using a third party email server solution, you will have the ability to modify DNS records via the Plesk panel as well.



Q. How do I create my freepgs domain on the Plesk server work?

Answer:
1. Login to Plesk via https://plesk.lvcs.net:8443/ with your username and password.
2. Click the "Create a Domain" link near the bottom of the screen in the Tools module.
3. For the domain name, uncheck www and type in the text box yourusername.freepgs.com (substituting yourusername for yours)*
4. Click the Finish button
5. Click the "Home" link on the left navigation menu.
6. Your domain should now be shown in the main window. Click your domain name.
7. Click the Setup icon and choose Physical Hosting
8. Enter your FTP details, etc... and hit Ok

Also, you should have received an email with some guidance of the Plesk system:
Quote
An account has been created for you on the Plesk system.

To manage your account, please login via https://plesk.lvcs.net:8443/

You will need to click "Add New Domain" to setup the FTP account and domain name.

Each domain will be setup with its own FTP account. If you wish to have multiple domains pointing to the same content, you can add them as aliases to a single domain.

Please upload your files using "plesk.lvcs.net" as the FTP Server Name. Be sure to upload your files into the "httpdocs" directory.

Once your domains have been created, you will need to update the nameservers at your domain registrar.

The new nameservers are:
PLSK1.LVCS.NET
PLSK2.LVCS.NET

If you are pointing your domain to our IP address (via DNS records), you will need to update the DNS record to point to 68.178.194.153

*If you are using a domain name that ends with "freepgs.com", that domain will not point to the Plesk server automatically. To have these domains pointed, please create a ticket via the "Help Desk" link, and we will make the necessary DNS changes. You can also add the domain as username.plesk.freepgs.com if you wish to have a domain that will work immediately.

If you have your own domain and are pointed to our nameservers, you will now have the ability to add/remove your own email accounts in Plesk. If you are using a third party email server solution, you will have the ability to modify DNS records via the Plesk panel as well.


Q. How do I point my current FreePgs URL to my files on the Plesk server?

Answer:
You may submit a ticket via the Help Desk link in the Plesk system.



Q. How do I set space/bandwidth limit per domain?

Answer:
On the sidebar, click "Home", then click the domain. Find the "Limits" button, and it will bring up a form to limit bandwidth/space/subdomains/and so on. 
If you have already hit your limit on resources, you must decrease them from one domain to increase them on another domain.



Q. My site on the Plesk server does not load. Why?

Answer:
Please use this forum topic to report Plesk downtime: http://forum.freepgs.com/index.php?topic=1032.0

Be sure to include as much information as possible such as:
  Date/Time (With offset or timezone)
  How long the downtime occured
  What services were down
  More information such as error codes, etc


More FAQ's coming soon...